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Sr. Customer Assistance Representative Corpus Christi Airport

Enterprise Holdings Corpus Christi, TX
  • Expired: August 11, 2019. Applications are no longer accepted.

We are currently looking for a Part Time Sr. Customer Assistance Representative for our Corpus Christi Airport location (78406). The Customer Assistance Representative Sr (CAR Sr) will provide a high level of customer service by assisting both internal and external customers, primarily face-to-face, supporting their branch and rental needs. The CAR Sr will gain knowledge through local training and hands-on experience to provide administrative support, service customers, and act as a rental back-up in a large home city branch or airport location. 

 

This is a PART-TIME position (25 hours per week)  that pays $10.00/hour. Apart from religious observations, candidates must be able to work one of the following shifts:

 

Schedule 1: Monday 12:00pm-7:00pm, Tuesday 12:00pm-7:00pm, Thursday 12:00pm-5:00pm, and Friday 11:00am-5:00pm

 

Schedule 2: Thursday 6:00pm-11:00pm, Friday 5:00pm-12:00am, Saturday 5:00pm-11:00pm, and Sunday 5:00pm-12:00am

 


  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance 
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned

Equal Opportunity Employer/Disability/Veterans

 


  • Must be at least 18 years old
  • High School Diploma or G.E.D. required.
  • 1 year prior customer service experience
  • Must have a valid drivers license with no more than 1 moving violation and/or at-fault accident on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be willing to work at the Corpus Christi Airport location
  • This is a PART-TIME position that pays $10.00/hour. 
  • Apart from religious observations, candidates must be able to work one of the following shifts:

Schedule 1: Monday 12:00pm-7:00pm, Tuesday 12:00pm-7:00pm, Thursday 12:00pm-5:00pm, and Friday 11:00am-5:00pm

 

Schedule 2: Thursday 6:00pm-11:00pm, Friday 5:00pm-12:00am, Saturday 5:00pm-11:00pm, and Sunday 5:00pm-12:00am

Enterprise Holdings

Address

Corpus Christi, TX
USA