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Intake Specialist

Enterhealth Plano, TX

  • Posted: 20 days ago
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision
Job Description

Enterhealth is looking for an Intake Specialist who will be responsible for screening the needs of the potential client and ensuring their referral to the appropriate level of care to best address their needs in a private pay environment.

This position will adhere to the following schedule: 

Monday - Friday 8:30 AM - 5:30 PM at the corporate office, plus one weekend per month for remote weekend on-call duties (Friday 5:00 PM - Monday 8:00 AM). The Intake Specialist will receive one paid day off (of the employees choice with manager approval) for each weekend worked. In addition to the time off outlined above, Enterhealth employees receive 2-weeks of PTO and the Enterhealth recognized holidays. 

Responsibilities:

  1. Responds to telephone inquiries from individuals, their family members, and other referral sources seeking treatment information. Assesses clinical and financial appropriateness of the clients based on information obtained during telephone interview.
  2. Communicates facility rules and policies to clients and their support systems.
  3. Documents calls and relevant information on Intake forms including data entry of each call and updates.
  4. Provides alternate referral sources for individuals who are not appropriate for treatment at Enterhealth.
  5. Supports the goals and efforts of the Marketing Department.
  6. Other duties as assigned.
  7. Adheres to Enterhealth policies and procedures.

Qualifications:

  • Bachelor’s Degree in Human Services or related field preferred. Texas license required: LPC, LCDC, LCSW, LMSW, or RN.
  • 2+ years’ experience working with individuals in crisis.
  • Experience in working with individuals with mental health and/or various addiction issues in a private pay setting (preferred)
  • Proficient computer skills including data entry, word processing, and Outlook.
  • Exceptional organizational skills and strong communication skills required.
Company Description
As a state-of-the-art alcohol and drug addiction management company, Enterhealth's mission is to help people overcome their addiction by addressing every aspect of their physical, psychological, neurological, relational and spiritual well-being using the latest advances in science based medicine and therapy techniques.

At Enterhealth's residential and outpatient facilities, patients will have access to the latest scientific protocols and medical breakthroughs that block the effects of alcohol and drugs, lessen the effects of withdrawal and decrease cravings and desires. Whether outpatient or residential, Enterhealth's alcohol and drug addiction treatment offers the latest in anti-addiction medicines combined with individual, group and family therapy administered by our caring staff of trained addiction professionals.

Addiction services include:

Detox and Withdrawal Stabilization, Anti-Addiction Medicines, Neurological Testing & Treatments, Psychiatric Dual Diagnosis, Co-Occurring Medical Disease Treatment, Individual, Family and Group Therapy, Spirituality and Faith-based Programs, Residential Rehabilitation, Outpatient Programs and Services, Online Support and Tools, Personalized Fitness and Nutrition Planning

Enterhealth

Why Work Here?
Working for a company and colleagues that strive to offer the best for our patients is hugely gratifying. - Cara McLeod, MA, LPC

As a state-of-the-art alcohol and drug addiction management company, Enterhealth's mission is to help people overcome their addiction by addressing every aspect of their physical, psychological, neurological, relational and spiritual well-being using the latest advances in science based medicine and therapy techniques. At Enterhealth's residential and outpatient facilities, patients will have access to the latest scientific protocols and medical breakthroughs that block the effects of alcohol and drugs, lessen the effects of withdrawal and decrease cravings and desires. Whether outpatient or residential, Enterhealth's alcohol and drug addiction treatment offers the latest in anti-addiction medicines combined with individual, group and family therapy administered by our caring staff of trained addiction professionals. Addiction services include: Detox and Withdrawal Stabilization, Anti-Addiction Medicines, Neurological Testing & Treatments, Psychiatric Dual Diagnosis, Co-Occurring Medical Disease Treatment, Individual, Family and Group Therapy, Spirituality and Faith-based Programs, Residential Rehabilitation, Outpatient Programs and Services, Online Support and Tools, Personalized Fitness and Nutrition Planning

Address

Plano, TX
75024 USA

Industry

Healthcare

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