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Director of Operations

Enriched Senior Living, LLC Kyle, TX

  • Expired: July 12, 2021. Applications are no longer accepted.

Job Summary:

The Director of Operations is responsible for, and oversees the management, operations, and execution at the regional level for all of the Enriched Senior Living’s managed facilities. The DOO is responsible for innovating and implementing processes and procedures to enhance the development of talent and systems by providing consistent leadership, development, execution, business management and strategy with a focus on overarching strategic priorities:

  • Provide innovative, incomparable, outstanding and consistent care & services
  • Maximize profitability through revenue generation and expense control
  • Retain and enhance Enriched Senior Living’s culture
  • Attract, retain, and develop top talent

Main Duties and Responsibilities:


  • Overall knowledge of Profit & Loss (P&L) business management (pricing, financial reporting, census measures, variance reports, labor reports)
  • Understands and utilizes the business intelligence reports/tools to manage and enhance their business operation
  • Utilizes marketing and sales data for decision-making and business planning
  • Understands & leverages multiple revenue drivers (beyond occupancy levels) that drive the top line (e.g., pricing, inventory management, care levels)
  • Conducts monthly review of community & corporate office P&L statements with the accounting department

Compliance / Safety

  • Participates in state associations and regulatory agencies
  • Manages and reports all essential legal issues
  • Ensures all associates at the community are provided regulatory updates and additional training as required per state regulations

Financial Management

  • Understands and demonstrates operating efficiencies and expense control; manages/leads net operating income
  • Develops and implements annual operating and capital budgets
  • Compiles and analyzes departmental wage adjustment proposals
  • Identifies and analyzes group purchasing possibilities

Organization / Prioritization

  • Effectively prioritizes using time-management skills and can multi-task multiple priorities
  • Ensures community team members are in compliance with training and self-study programs
  • Collaborates with others to execute ESL initiatives

Problem Solving / Communication

  • Effectively presents operating results to CEO/Executive Leadership team and develops plans and action steps to enhance performance
  • Serves as a liaison between the field and CEO/Executive Leadership team
  • Researches the root causes of problems and develops plans to resolve them
  • Effectively responds to and communicates about crisis situations

Sales / Marketing

  • Manages and builds client relationships
  • Demonstrates innovative, entrepreneurial thinking in response to competitive trends and business development opportunities
  • Tracks and responds to market trends and works with Sales and Marketing team collaboratively

Vision / Innovation

  • Tracks and responds to market trends
  • Functions as a change agent in the field
  • Chairs special committees and projects as needed

Skills and Abilities

  • Demonstrates financial acumen by reviewing financial information and developing a strategy to improve / maximize performance
  • Possesses human resource skills (management and labor law, etc.)
  • Demonstrates knowledge of senior living environment (regulations, OSHA)
  • Demonstrates computer literacy and familiarity with a variety of office software
  • Demonstrates ability to maintain a high level of confidentiality regarding residents, associates, staff, corporate office and the communities
  • Ability to handle multiple properties
  • Ability to delegate assignments to the appropriate individuals based on their skills, roles and interest
  • Able to travel inside and outside of geographical area

Qualification and Experience:

  • Bachelor’s degree in health care administration, business administration or related field
  • 5+ years senior leadership role in the appropriate field
  • Strong team player that can collaborate with other teams within the organization
  • Innovative individual – someone who takes initiative to identify opportunities for improvement


Enriched Senior Living, LLC


Kyle, TX
78640 USA



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