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Clinical Pharmacist

Enhanced Medication Services, LLC. Orlando, FL
  • Posted: over a month ago
  • $50 to $52 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, 401k, Dental

Notice: Drug-testing is required for this position.

Job purpose

Provides telephonic outreach to patients to optimize medication use and promote improved health outcomes. Completes comprehensive medication reviews and other clinical/medication quality improvement interventions. Communicates with patients, providers, and health plans regarding medication therapies. The pharmacist must be able to work in a highly charged, fast paced call center environment as well as participate in the further development and refinement of work systems, tools, processes, protocols, and procedures.

Duties and responsibilities

* Performs patient medication therapy monitoring and disease state management counseling

* Performs comprehensive medication reviews and other health care quality improvement interventions

* Initiates prescriber communication regarding suggested changes for medication therapies

* Partners with the patient to solve for non-adherence issues as well as work with the patient and the prescriber to assess the need for supplemental medications based on the unique needs of the patient and their disease state

* Proactively conducts analysis of care setting drug utilization data to identify trends, develop strategies, and implement comprehensive programs to improve patient outcomes

* Advises patients about general health topics such as diet, exercise and managing stress or refers to appropriate professional

* Promotes medication safety and compliance

* Supports and contributes to EMS internal quality performance and improvement initiatives

* Other duties as assigned


Required Qualifications

* Current license to practice pharmacy in the state of Florida

* Strong understanding of the major pharmaceutical computer software platforms

* Excellent verbal and written communication skills

* Strong customer service abilities

Preferred Qualifications

* PharmD

* Experience working in a telehealth environment

* Medication Therapy Management (MTM) experience preferred

* MTM Certification

* Ambulatory care/Geriatrics Residency

* Board Certification in pharmacotherapy, ambulatory care, geriatrics

* 2 or more years of clinical and/or managed care experience, Medicare Part D experience preferred

Working conditions

* Incumbent must be able to work nights, weekends, and holidays as required by client needs

* Incumbent must be able to work with challenging clients to resolve customer service issues and complaints

* Incumbent must be able to work in a call center environment

Physical requirements

* Incumbent must be able to remain seated for long periods of time, talk on the phone and perform computer data entry for long periods of time

Incumbent must be able to speak, hear, see, read, write, type, and dial

Direct reports

* This position will have no direct reports, however may have responsibility for overseeing and finalizing work performed by center technicians, students, resident pharmacists, or volunteers

Enhanced Medication Services, LLC.

Enhanced Medication Services is the premier clinical services delivery channel connecting health plans to community pharmacist through our fully integrated end-to-end dispensing and clinical services platforms. We combine an industry leading clinical services center with an expansive network of community pharmacies allowing for the transformation of the community pharmacy into a powerful clinical services engagement hub. Our mission is the optimize medication use for people, health plans, and health systems. Our model stands on four pillars- People, Passion, Persistence, and Performance. We provide high-quality, clinical intervention outreach services to patients and providers in collaboration with pharmacies and health plans. We work with patients to ensure they take their medications and resolve medication-related problems. We engage providers to facilitate needed prescription updates and changes. Our interventions provide a "quality lift" for our partner pharmacies and health plans to achieve high level performance on quality measures and improve health outcomes. Our services include comprehensive medication therapy management services, refill sync coordination, medication adherence outreach, pharmacogenomic consulting and other targeted interventions to patients and providers.


6021 S. Rio Grande Avenue, Orlando, FL 32809
Orlando, FL
32801 USA


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