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Call Center Agent

Engipartners Coral Gables, FL
  • Posted: 11 days ago
  • $10 to $12 Hourly
  • Full-Time

We are seeking a Call Center Agent to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Follow cold calling script
  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

ā€‹Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills

Engipartners

Address

255 Giralda Ave Coral Gables, FL
Coral Gables, FL
USA

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