Manager, Sales Account Management (CO)

About EnergyCAP:

EnergyCAP, LLC (ENC) is the only Energy & Sustainability ERP empowering customers with full control and understanding of their energy & sustainability data to reduce their carbon footprint and drive savings. For over 40 years, more than 10,000 energy, sustainability, and finance leaders have been using EnergyCAP to streamline accounting processes, reduce resource consumption, and identify opportunities for sustainable operations. EnergyCAP helps customers who are drowning in paper bills, manual processes, and cumbersome spreadsheets and enables them to execute, analyze, and report on the energy projects needed to build a more sustainable world.

EnergyCAP, LLC is a multiple-year winner of ENERGY STAR Partner of the Year, Inc. 5000 Fastest-Growing Private Companies, and Environmental Leader's Product of the Year. In addition to our award-winning Energy & Sustainability ERP software, we provide bill processing, project implementation, training, and other support services.

We're looking for a Manager, Sales Account Management to oversee our team of Sales Account Managers (SAMs). The goals of the team members are to drive sales revenue, manage contract renewals and retention, and maintain a long-term, successful relationship with each customer.

The ideal candidate:

Will be this type of person:

• Engaging and enthusiastic personality
• Organized, logical, and methodical when executing work assignments
• Focused on managing a team and getting results from team members
• Broad thinker who can improvise for effective solutions
• Team player who thrives in collaboration
• Excellent written and verbal communicator with technical and non-technical audiences
• Strong social skills with focus on diplomacy

Will achieve these outcomes:

• Achieve sales team targets through upsells and cross-selling strategies
• Mentor team members to achieve quotas
• Build relationships with existing clients to foster EnergyCAP evangelists
• High retention of current clients through regular contact and helpful support
• Maintain a high level of knowledge regarding software functionality and overall EnergyCAP solution

Will do these types of things:

• Manage a team of 3+ SAMs to achieve quotas and targets
• Shape deep partnerships with the Sales and Customer Success teams to successfully drive client retention, meet pipeline goals and ensure the SAM team has a crisp understanding of EnergyCAP domain knowledge
• Attract, hire, develop, and retain world-class SAM talent
• Reporting sales performance and pipeline to Chief Sales Officer
• Manage customer relationships and be a bridge between customers and the company
• Serve as the point of contact for our existing customers and drive renewal and expansion sales opportunities
• Regular touch points with clients to maintain engagement and ensure successful users
• Draft and send sales proposals
• Negotiate and execute renewal agreements
• Respond to questions and inquiries about EnergyCAP products and services
• Document customer interactions using a CRM system
• Represent the Company at trade shows and expos

Will have these skills and experience:

• Holds a bachelor's degree or equivalent
• Minimum 2 years of management experience
• Minimum 2 years of sales experience at a SaaS-based software preferred, account management or customer success.
• Strong verbal communication and writing skills
• Ability to learn EnergyCAP software, its practical use, and keep up with changes
• Understanding of business processes and how clients use and benefit from EnergyCAP
• Working knowledge of MS Excel, PowerPoint, Word, and Webinar applications
• CRM software, preferably Salesforce.com

Location: The position is located in our Denver Tech Center office. Employees work a hybrid schedule; two days in the office and three days remote.

Salary: The salary range for this CO-based position is $75,000 to $85,000 with a sizable bonus opportunity. Pay is commensurate with experience.

Benefits:

• Competitive pay
• Generous benefits package (including 100% company-paid Health, Dental, Vision, Life, LTD, and STD insurance)
• Additional Voluntary Life insurance can be purchased for self, spouse/domestic partner, or child
• Flexible Time Off
• 401(k) with company match
• Mental health and tuition reimbursements
• Charitable contributions and matched employee giving program
• Employee Wellness Program
• Community service hours
• Employee development