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Flex- Full-Time Inbound Loan Processing Customer Service Flex- Salt Lake City

Enerbank USA South Salt Lake, UT
  • Posted: July 11, 2019
  • $15 Hourly
  • Full-Time

Overview:
As a flex inbound customer service representative, you'll have a varying shift day by day between 6am to 6pm or 11am to 11pm dependent on coverage needs. You'll be responsible for accepting and processing our customer's loan applications. Based on their information, you will then make a decision to approve or deny the application and then advising them on the status of their loan.

Job Description

EnerBank USA, a leader in the financial services industry, is offering a career opportunity to an individual who is accurate, thorough and committed to outstanding customer service. The candidate we select will receive an excellent compensation package, outstanding benefits and a rewarding and professional work environment. Our corporate headquarters are located at 1245 E. Brickyard Road in Salt Lake City, convenient to Interstate 80 and 15. If you have the desire to be part of a team of professionals in an established and growing company, consider joining us at EnerBank USA.
Responsibilities
As an inbound customer service representative, you'll be responsible for accepting and processing our customer's loan applications. Based on their information, you will then make a decision to approve or deny the application and then advising them on the status of their loan. This is a position that requires an individual to follow our process and procedure to insure accuracy of the paperwork. Our preprogrammed software "walks" you through the process. All else that is needed to succeed is a friendly, helpful and most important of all, professional image. You're never without backup; your manager is always ready to step in and help you out.

What We Have to Offer

Great management team committed to your success.
Excellent training and on-going support.
Positive and friendly work environment.
Pay raises based on performance - not time with the company.
Advancement opportunities (if desired) offered on a regular basis.
Professional but "business casual" workplace.
Dynamic and forward-thinking company vision.


Qualifications

Attributes Necessary for the Position:

Always follows processes and procedures.
Accountable and responsible member of the team.
Able to communicate effectively with different personalities.
Willingness to "pitch in" and support your fellow team members.
Works well without close supervision.
Dependable and reliable.
Some college coursework preferred.
Good computer skills.

Must be able to pass background and drug screens.

Additional Information

Compensation: Starting pay $15.50/hr
Tuition reimbursement program (up to 90%.)
Spanish language premium available
Nighttime (after 6pm) and Weekend Premiums available

Available Shifts:

6:00am-6:00pm(Shift placed where coverage is needed)


Qualifications

Attributes Necessary for the Position:

Always follows processes and procedures.
Accountable and responsible member of the team.
Able to communicate effectively with different personalities.
Willingness to "pitch in" and support your fellow team members.
Works well without close supervision.
Dependable and reliable.
Some college coursework preferred.
Good computer skills.

Must be able to pass background and drug screens.

Additional Information

Compensation: Starting pay $15.50/hr
Tuition reimbursement program (up to 90%.)
Spanish language premium available
Nighttime (after 6pm) and Weekend Premiums available

Available Shifts:

6:00am-6:00pm(Shift placed where coverage is needed)

Enerbank USA

Address

South Salt Lake, UT
84165 USA

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