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Junior Analyst

Endera McLean, VA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Endera is an established SaaS product company that is rapidly expanding its person-centric product across new channels while launching new products that are direct to consumer.   Endera is an established technology company that’s never lost our lean start-up culture. We have achieved high levels of security compliance with an advanced software delivery capability. Our primary office is in Northern Virginia and we are in the process of scaling out our design, development, delivery, assurance, and customer service operations.

We are seeking an energetic self-starter who wants to be part of something special.

About the position:
As a Junior Analyst you will be an integral part of the success of our client programs. You will be a self-starter who becomes familiar with our SAAS platform offerings, data types and configurations.  In this role you will review and process time sensitive event data for our customers, track and prepare trend detail, handle product research and create summary presentations to help shape our product solutions. We’ll look to you to share feedback, improvement suggestions, create process flows and document user scenarios for both technical and non-technical team members.

Location: McLean, VA, Northern Virginia

You will be responsible for:

  • Becoming familiar with our client base and their specific site configurations and requirements to create a best in class customer experience
  • Reviewing large amounts of inbound data for quality, completeness, accuracy and fitness to deliver to our clients
  • Handling confidential and sensitive customer information securely and with the utmost care
  • Understanding public record information and being proactive in researching situations that require more detail
  • Recognizing trends in data and tracking those trends to create user stories and tickets to help improve data and processes internally
  • Working with internal and external stakeholders to understand business needs and help clarify requests
  • Keeping all stakeholders updated with clear and frequent communication
  • Providing different perspectives and follow-up questions to strengthen your understanding of public record and other data
  • Being a team player as it relates to our internal teams, vendors and customer
  • Other duties as assigned

Qualifications:

  • Bachelor’s degree or commensurate experience
  • 2+ years of data analyst, technical, legal or background screening experience in fast paced business environment
  • Strong written and verbal communication skills, interpersonal, problem solving and relationship skills. Ability to lead conversations with key stakeholders (clients and senior leadership team) to elicit requirements and translate them into actionable requirements
  • Strong interpersonal skills to provide outstanding customer service and collaborate with internal teams
  • Technically savvy with experience utilizing various browsers, Word, Excel PowerPoint, Confluence and JIRA as well as a genuine interest in continuing to grow your skills
  • Experience in capturing and articulating trends in data and system requirements in an agile environment
  • Project management/coordination experience
Company Description
Endera is an established SaaS product company with an advanced software delivery capability. We are launching new direct to consumer products with potential for tremendous growth.

Endera

Why Work Here?
Awesome Product, Technology, DevOps culture, and innovation.

Endera is an established SaaS product company with an advanced software delivery capability. We are launching new direct to consumer products with potential for tremendous growth.

Endera's Logo

Address

1320 Old Chain Bridge Road

McLean, VA
USA

Industry

Business

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