Job Title: Account Manager (Residential)
Salary: $40,000 base + commission = $110,000 annual on-target earnings
Benefits: Medical, Dental, and Vision for full-time employees
About the Role:
The residential account manager is an exciting customer focused sales position within the fun and fast paced Endeavor Exteriors team. It is the perfect building block into the challenging and competitive industry of construction sales and management. As a residential account manager, you will be focusing on exterior home improvement sales; primarily roofing, siding, windows, painting, and gutters.
You, in collaboration with your manager, will be responsible for creating and executing a successful lead generation strategy. Some of these lead generation strategies include neighborhood canvassing, social media outreach, BNI groups, and networking events. You will also have an opportunity to team up with the Endeavor Exteriors business development professionals and work hand-in-hand with longer term referral partners such as insurance agents, realtors, and property managers. A residential account manager spends the majority of their time working on lead generation activities as they build a book of business. Residential home improvement sales rely on referrals so building a great referral network and strong relationships are key to this position.
You will be working with your managers to build a sales pipeline with sales activities managed within the Endeavor Salesforce platform. You will have monthly sales targets to hit based on the pipeline dollars identified with your manager. This position requires daily documentation and use of the Salesforce system to record all sales activity and pipeline stages. You will be managing a 5-step sales process that includes documenting strategic objectives at each stage. Our sales team leverages the Sandler sales systems, so understanding how to work within a sales system is a must.
In this position you must also be detail-oriented when it comes to estimating and scoping a project. In the residential department, account managers are responsible for working with insurance adjusters (during hail claims) to scope the repairs on a project. During a retail sale account managers must know the basics of home remodeling estimating so they are able to request an accurate estimate from production. In this position, you will learn to be an effective residential exterior estimator.
This position requires most of your time being spent outdoors, inspecting residential properties. You must be able to lift at least 30-40 pounds and be able to climb a 22ft+ ladder and walk on steep pitched roofs. You will be talking with homeowners and property owners on a daily basis so you must enjoy holding conversations and find it easy to connect with a wide range of people.
Maintaining a database with accurate and up to date information (Salesforce)
Lead generation (neighborhood canvassing, BNI groups, networking events, etc.)
Creating and sending estimates & proposals
Signing contracts in the home
Sales presentations in the home
Product selection walkthroughs with the customer
Turning in project specs to production to kick off the project
Strong follow up
Use of advanced sales techniques and concepts
Daily communication with sales manager (via Salesforce activity)
Bachelor's degree or relevant industry experience required (2 years minimum)
1-3+ years of construction sales experience
Salesforce experience a plus
Proficient in exterior building systems (primarily roofing, siding, windows, painting)
Excel in Sandler sales systems and concepts (or the ability to grasp and understand sales concepts quickly to put into immediate real world action)
Very strong personal and professional habits
Very strong verbal and written communication
Very strong time management skills
Strong technology comprehension
Driver’s license with clean driving record
Flexible working hours (days/nights)
About the Company:
Endeavor Exteriors is a premier exterior contractor focused on building outstanding experiences for our customers and clients with residential properties, multi-family properties, and commercial buildings. We leverage technology in every aspect of our business to streamline, automate, and innovate processes that result in higher reliability for the customer and the employees who work to deliver on that unique experience.
As we build our team into 2019, we are investing in more technology than ever before. We are focused on innovating all aspects of the construction industry, from the initial client touch point through to our communication with subcontractors to offer a better end-to-end experience. Our company values employee development and seeks people who are looking to grow with a leader in the industry, and pave the way to the future. Fueled by this mentality, we look for resiliency in our people - seeking those who are willing to fail hard and learn fast. Being a company with the ambition to do what others haven’t, we can’t depend on the luxury of learning from others before us, which can cause discomfort without a growth-oriented mindset.
The team that makes up Endeavor Exteriors is what separates us from the others in our industry. We focus on people first, process second, and the results last. We believe that, as Bill Walsh would put it, the score will take care of itself. Meaning that our hard work to develop people and process will lead to better outcomes for our customers. We have validated this line of thinking through the journey of going from a start-up to now scaling our culture, ideas, and execution.
At Endeavor Exteriors, we live, teach, and coach to 9 core behaviors. It is important to us that all employees understand and share our belief that excelling in these behaviors will not only aide in the development of individuals in their personal lives but also foster an environment and culture that will succeed in our mission to revolutionize the construction industry. The 9 behaviors, articulated with more detail in our office, are: Honesty, Judgment, Communication, Impact, Curiosity, Innovation, Courage, Passion, and Selflessness.
We currently focus on exterior contracting work and specialize in managing residential and commercial properties who have suffered damage from large storms. We are home grown in Denver, Colorado and have high ambitions to change the restoration industry.
We are looking for people who are willing to dedicate their time and effort in helping us be the most value added contractor in the country. We are located in the southern area of Denver, our office is close to apartment homes, restaurants, cherry creek shopping center, gyms, DTC, and the Cherry Creek Bike Path. Riding your bike to work is a quick shot to those who live nearby.