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Government Client Services Associate

Encore Brand Management Brea, CA
  • Posted: 13 days ago
  • Full-Time

Description:

Our business is centered on service and we’re passionate about what we do. Our environment is fast-paced and offers ample opportunity to grow and develop, with top-performers entered into training programs to accelerate advancement to management.

As a Government Client Services Representative, you would be responsible for:

  • Maintain accurate records of customer account activity, to include current and past due accounts
  • Communicate in person and via phone with the customers to promote timely installations of technological services
  • Collect customer payments on a timely basis and meet daily/weekly application standards
  • Complete customer service calls in a timely manner as assigned
  • Greet and assist customers on the sales floor
  • Complete customer agreements as required
  • Prospect for new business by distributing print materials

Qualifications:

  • High school diploma or GED
  • Friendly with great communication skills
  • Excellent customer service skills
  • Valid state driver’s license and good driving record
  • Typically works 38-40 hours a week depending on business needs

PEOPLE WITH THE FOLLOWING EXPERIENCE ARE ENCOURAGED TO APPLY: military, government, training, government relations, civilian service, management, leadership development, troops, and military experience with leadership.

Encore Brand Management

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