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IT Project & Support Specialist

Enclave Property Management
Fargo, ND
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

At Enclave we focus on building strategic partnerships and one of the most important relationships we have is with our team members.

WHO WE ARE

Enclave is a leading development, construction and property management firm headquartered in Fargo, ND. As a fully integrated company with over 100 team members, we have a unique interest in every project's success from idea, to feasibility, planning, construction and completion. Our projects include multifamily, commercial and industrial spaces along with managing and investing in over 3,000 apartment homes and 650,000 square feet of commercial spaces across the upper Midwest. The Enclave team strives to create environments that inspire our customers, tenants, and residents to live their best lives.

A Prairie Business Magazine 50 Best Place to Work, three years in a row, our company is committed to the development of our team members and offer training, support and tools to advance career paths. Enclave offers more than a job, it's an opportunity to be part of a fast-paced and people-based organization that will accelerate your career.

Due to our continued growth and expansion into new markets, we are on the search for a dynamic IT Project & Support Specialist to join our team.

WHO WE'RE LOOKING FOR

As an IT Project & Support Specialist, you will actively contribute to meaningful projects such as software configuration, training, hardware diagnostics, and collaborating with our IT team to support the needs of our organization.

Support Specialist Position Details:

  • Prepare new computers for installation including loading operating systems and application software
  • Create and conduct first day user experience onboarding for new hires
  • Utilize company ticketing software to track and respond to team member and department help desk requests
  • Provide day -to-day assistance with the organization, setup, and maintenance of company hardware and technologies
  • Perform computer hardware maintenance and upgrade tasks including opening desktops/laptops to replace/upgrade components
  • Troubleshoot equipment such as printers, scanners, and other peripherals
  • Other tasks/duties as assigned

Project Specialist Position Details:

  • Create various How-To Guides for frequently asked IT questions
  • Research and document complex computer issues and communicate results to the IT Team
  • Collaborate with various departments to identify opportunities for enhancement of day-to-day IT tasks
  • Collect and convey post project feedback to management teams for further input
  • Organize and manage internal projects ensuring risks are identified, communicated, and mitigated so that projects are delivered successfully from start to finish
  • Provide effective and timely communication to all project stakeholders

Requirements

  • Experience with Active Directory required
  • DHCP, DNS proficiency required
  • Microsoft Server 2012+ required
  • Knowledge of O365 applications including but not limited to Teams, OneDrive, and SharePoint
  • Group policy configuration experience preferred
  • Preference given to candidates with Sonic Wall/USG, Ubiquity, Extreme/Aruba Switches and Aruba Wireless, Power BI, Power Apps, Power Automate, and KnowB4 Management experience
  • Basic skills in writing of SOP and department documentation
  • Excellent analytical and problem-solving skills
  • Must be independent in research abilities

HOW WE'RE DIFFERENT

We might be biased, but we think the culture and people at Enclave are pretty unique. We live the below foundational values to create a high achieving and fun-loving workplace:

  • Care For Each Other: We value people for who they are and take pride in our relationships with team members, clients, and partners
  • Do The Honorable Thing: We are committed to upholding the highest standards in our words and actions.
  • Be Empowered: We encourage true autonomy, which results in team members who are remarkably inspired and high-performing.
  • Promote Innovation: We constantly reach further and don't accept the status quo to bring the best service and product to the marketplace.

Visit our Facebook Page or website to learn more: https://www.facebook.com/enclavecompanies/ or www.enclavepm.com

Enclave is an EEO/Affirmative Action/Veteran friendly employer. We do not discriminate on the basis of age, gender expression/identity, genetic information, marital status, national origin, physical or mental disability, pregnancy, race, religion, sexual orientation, or veteran status.



Job Posted by ApplicantPro

Enclave Property Management

Address

Fargo, ND
58104 USA

Industry

Technology

View all jobs at Enclave Property Management