Pharmacy Technician, Controlled Substance

Are you compassionate? Motivated? Seeking to make a difference?

A career at Enclara Pharmacia means the opportunity to work with, fun, bright, caring, enthusiastic professionals who can turn tough challenges into real solutions. We recruit and develop energized people who can add meaningful value to our company, and who have a desire to enrich their careers in an expanding area of healthcare while making a positive, direct impact on patients and their loved ones’ lives.

Make a difference today and join Enclara!

Schedule: Monday through Friday, 1:30 PM to 10:00 PM, with rotating weekends

Summary:

A CII Technician exhibits advanced knowledge of our CII process with regards to physician and hospice interaction, as well as the internal handling of our valid and invalid controlled prescriptions.

Essential Duties and Responsibilities:

• Reconcile incoming Controlled substance prescriptions, including the processing of faxed and mailed prescriptions as per standard operating procedure
• Assist in maintaining prescriber files by updating personal information/preferences as requested
• Access and process prescriptions in the dispensing and faxing systems
• Perform follow-up with hospices/prescribers to clear up any fax related issues or discrepancies
• Process daily reports as needed
• Respond to all email requests and phone calls regarding CII medication inquiries accurately and timely
• Manage the Controlled substance fax folders and make necessary changes to prescription information such as directions, drug and strength
• Recognize and interpret hand written and typed information from inbound faxed prescriptions, including ability to read sig codes
• Possess a working knowledge of dispensing system functionality
• Transition inbound controlled substances faxes to Hard Copy on File
• Complete incoming tasks as assigned by the CII Supervisor, Manager or Team Leader
• Meet and maintain productivity and quality requirements
• Utilize faxing system to refax prescriptions to prescribers as needed
• Process incoming e-prescriptions and follow-up as needed for any identified discrepancies
• Maintain and strengthen a working relationship with both internal and external clients
• Perform all other duties/projects as assigned by the CII Supervisor, Manager or Team Leader

Qualifications:

• Strong organizational, prioritization and communication skills
• Use of thorough investigative techniques and follow-ups sills to analyze an prioritize problem solving
• Team player
• Detail oriented with ability to work independently
• Ability to understand the importance of and respect confidentiality of all patient information
• Professional demeanor
• Ability to multi-task
• Ability to work in a fast-paced, dynamic growth environment
• Excellent verbal and written communication skills
• Excellent customer services and telephone skills
• Problem-solving skills and ability to follow through on assigned tasks

Education and/or Experience:

• High-School diploma required
• Prior relevant Pharmacy Technician experience
• Customer service experienced preferred
• Community pharmacy experience preferred

Computer Skills:

• Working knowledge of Microsoft Office applications
• Proficient in dispensing and faxing systems (internal candidates)

Certificates, Licenses, Registrations:

• CPhT preferred or obtained with 1 year

Please note that Enclara Pharmacia, Inc. and any of its affiliated companies does not seek or accept unsolicited resumes or offers of recruiting service associated with any published or unpublished employment opportunities. Any unsolicited information sent to Enclara or any of its employees will be considered as unencumbered and free from any fee or charge whatsoever. Any outside recruiting services, and associated fees, if any, will be authorized only pursuant to a signed written contract approved by Enclara Pharmacia’s Legal department.