Enchant Christmas Light Maze & Market Ltd.
SCOPE OF WORK – ENCHANT EXPERIENCE TEAM - ELF
Reports to: City Manager - Seattle
Have a clear understanding of the importance in creating Christmas magic and being in character, both in persona and uniform, at all times. You will be assisting with basic sponsorship activations such as the Santa photo line, toy shop, arts & crafts experiences, plus more.
Must be available for shift contract work during the 2019 event season, which takes place from November 22nd - December 29th. Hours of Operation are 4:00 pm -10:00pm on weekdays and 4:00pm - 11:00pm on weekends.
Enchant will be closed November 25-28th to observe Thanksgiving.
Ideal candidates will have their own costumes.
Group applications are welcome.
Must be legally authorized to work in the United States.
Please send all resumes, headshots, and examples of past work.
ENCHANT FIVE STAR VALUES
Five Star Values (required of all Enchant consultants and employees, regardless of position)
Exceptional service: Takes assertive action to build internal and external customer relationships and loyalty; meets or exceeds the needs of individuals (i.e., residents, students, program participants, and co- workers) and provides satisfaction within available resources.
Collaboration: Initiates and participates in mutually beneficial alliances, partnerships, and joint work efforts within work group and across departments and organizational lines; helps others achieve overall organizational high performance, quality outcomes, and Enchant’s goals and objectives.
Accountability for Positive Outcomes: Takes personal responsibility for meeting and exceeding goals and standards; acts continuously to improve services; seeks opportunities for continuous development; assumes responsibility for errors and learns from them.
Fosters Innovation: Initiates and responds to change positively; seeks and recommends or implements creative improvements in services; encourages and applies out-of-the-box thinking; challenges current practices when they are counter to goal achievement; focuses on doing the right things as well as doing things right to accomplish strategic objectives.
Values Company Family: Creates an atmosphere of accepting all others; treats co-workers, interns, volunteers, program participants, visitors, and business partners with dignity and respect; continually strives to include all others to produce higher quality services; builds positive, productive work relationships.
(Required of all Enchant consultants and employees, regardless of position.)
Follows all departmental/company policies and procedures, setting an example by actions, interactions, and reactions, and makes suggestions for improvements.
Follows safety rules and guidelines.
Participates in the execution of emergency management plan and can locate what to do in the plan for various events.
Follows requirements of Enchant Employee Handbook including attendance, demeanor, and work habits to the extent applicable to Consultants.
Acts in accordance with the Mission and Attributes, Core Values of Enchant at all times.
Is proactive in promoting the vision of Enchant and experience of each person served.
Reports incidents of abuse, neglect, or mistreatment promptly.
Adheres to Policy on Ethical Conduct and reports violations.
Executes responsibilities in an effective and efficient manner.
Other duties as assigned.