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Customer Service Specialist

Employ-Temps Staffing Services Boardman, OH
  • Posted: 17 days ago
  • $14 to $15 Hourly
  • Full-Time
  • Benefits: Vision, Medical, Dental

Full Time, Temporary to Hire

Train 9am-6pm 3-4 months

Shift: 11am - 8pm, Monday through Friday

Occasional Weekends

OT Required - dependent upon business needs

Must Participate in On Call Rotation (about one weekend every two months)

$14.50/Hour

Duties

· Receive incoming calls and emails from Internal and External Customers

· Generate Work orders that clearly communicate information and requirements per the customers specifications

· Dispatch service calls (work orders) to the appropriate service technician/branch in a timely fashion

· Communicate roofing estimates to customers to obtain approval for service work

· Provide support to service technicians for all service branches

· Complete special projects as they are assigned from management

· Assist other departments in downtime through cross training

Requirements

· High School Diploma Required – Some College Preferred

· At least two years customer service experience

· Intermediate knowledge in Microsoft Office (Excel, Project, Power Point, Word, and Outlook) and database software.

Employ-Temps Staffing Services

Why Work Here?

Temp to Hire Established Local Company with Great Work Environment

Since opening our first office in Cuyahoga Falls in 1995, our commitment to both companies and employees has insured our continued growth. We have established a set of core values that guide our actions both personally and professionally.Our goal is to help simplify the recruiting process with a relaxed, friendly approach that makes Employ-Temps Staffing Services stand out from the rest. Our staffing professionals strive to meet your individual needs and help you get the job done! Employ-Temps Staffing Services is dedicated to remaining a focused leader in North East Ohio with offices in Cuyahoga Falls, North Canton, Medina and Salem. We provide direct hire, temporary, temp-to-hire and payroll services.

Address

Boardman, OH
Boardman, OH
USA

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