We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information.
Team-based training sessions ensure that each person in our company has the opportunity to learn from our top representatives. We promote growth from within and encourage our team to work together to reach client & customer goals and improve skills. Specialized training will prepare individuals to work with customers to provide a unique and pleasant sales experience, which fosters the acquisition of quality customers and long term customer loyalty.
- Provide information about the products and services
- Troubleshoot and resolve event issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Desire to participate in professional development and take on new responsibilities
- Self-motivated and comfortable working both independently and as part of a team
- Extensive training in all areas
- Advancement based on merit and accomplishments
- Development in communication and marketing skills
- Career growth and advancement opportunities
- Fast-paced, fun environment
- Leadership development training
Please Note: This is NOT a call center position or door to door, we are looking for a Client Coordinator / Customer Service Representative to work directly with consumers on behalf of our clients
Why Work Here?Emissary Marketing is the best in class, a full-service marketing company. We provide our clients with a direct-to-consumer new acquisition. Our award-winning management training program regularly trains and produces exceedingly capable managers that can bring your company the results you've continuously been looking for. Our goals typically include restructuring loyalty in the merchandising industry, revolutionizing Fortune 100 company's marketing and sales programs for consumer loyalty, and representing the top brands in the home entertainment industry. Our focus on customer service, first and foremost, has brought our clients a gratification level that no other firm can provide. Emissary Marketing utilizes teamwork to breakdown the company vision into separate goals and accomplishes organizational goals.
New San Jose location opening!