This office is seeking a full-time Business Customer Service Representative who is career minded and possesses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of our essential telecommunications campaign. Our company has partnered with several Fortune 500 and Fortune 100 companies Nationwide as well as locally. With these partnerships, we help our clients with their company branding, we help advertise their company and what they have to offer, and we host events in their names to help them gain a larger clientele base.
Our thorough training program ensures each and every one of our employees are equipped with the tools necessary to thrive within our business. We only promote from within so growth opportunity within our office is definite. We also guarantee a full 40 hour work week which is great for students and college graduates looking to start their career but hasn’t had much training elsewhere.
The Goals Are Simple: every consumer must benefit from the promotions and events, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge: We are continuously expanding the client base and we need to make sure that we are hiring the right candidate that can help us to grow and expand even further... do you have that same ambition?
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields if possible but not required
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
We will be filling positions by the end of next week. If you feel that you are the right candidate for us, please apply today to secure an interview with the Hiring Manager.
If you are seeking full time employment opportunities and have the following experience you are encouraged to apply today: Customer support, customer service, customer relations, customer service manager, customer success, direct customer service, customer service associate, customer service representative, customer retention, customer agent, client management, client advisement, client relations, client account management, client services, client acquisition, or client support.
To enhance their performance, we offer various leadership and management skills to help our team to excel in their careers and earn a position in the organization so that we can continue to grow to meet our clients’ needs.
Why Work Here?Our Eminent Marketing Group professionals have the required knowledge and leadership qualities to grow organizations in any field. They lessen the stress of program upkeep, inventory control, and much more and reduce the burden on a client’s shoulders. They tend to go out of their way to help a client, and it won’t be wrong to say that our people are our greatest asset. Everyone is talented in own their way, and each one has added more value to our firm. To enhance their performance, we offer various leadership and management skills to help our team to excel in their careers and earn a position in the organization so that we can continue to grow to meet our clients’ needs.
The most successful business management firm in the area.