Catering Operations Manager

Emery Hospitality, Inc. is committed to recruiting individuals who express their talent and passion for service in the food and beverage industry. Our ultimate goal is to welcome you into the family and provide opportunities for learning and career advancement.

The Catering Operations Manager will organize, set up and deliver requested catering services to specific requested location. Provide prompt and courteous service to all customers. Provide customers with efficient and attentive service while exceeding the customers expectations. The general responsibilities of the position include those listed below, but Emery may identify other responsibilities of the position. These responsibilities may differ among accounts, depending on business necessities and client requirements.

Responsibilities:

• Involved in catering events operations, including logistics, quality improvement, sanitation, and all facility-related activities.
• Trains catering associates in service techniques, menu presentation, and customer service.
• Tracks and monitors the labor and food cost for each event.
• Communicates on various levels to include management, client, customer and associate levels; maintains excellent client relationships.
• Works with Catering Sales team to organize and prepare event documents for delivery and setup.
• Delivers requested food and beverage to the delivery location, setting up all food and beverage in a professional appearance and logical manner, ensuring all condiments and service ware are available as needed.
• Ensures all services are cleaned up at the end of the meeting or requested pick-up time.
• Maintains a clean and organized working environment and professional appearance.
• May assist with stocking food inventory.
• May carry and distribute supplies and equipment.
• Regularly assist others in the preparation of foods and properly store food.
• May operate dishwasher or assist with washing dishes, glassware, silverware, utensils, pots and pans.
• Attends all allergy and foodborne illness in-service training.
• Complies with all company safety and risk management policies and procedures.
• May perform other duties and responsibilities as assigned.

Qualifications & Requirements:

• 0 to 1 year of related experience.
• Maintains high standards for work areas and appearance.
• Ability to work a flexible schedule helpful.
• Must be able to work nights, weekends and some holidays.
• High School diploma, GED, or equivalent experience.

Team members at Emery Hospitality are offered many fantastic benefits including health, dental, vision, and retirement.

Applicants for employment in the U.S. must possess work authorization, which does not require sponsorship by Emery Hospitality for a visa.

EQUAL EMPLOYMENT OPPORTUNITY

Emery Hospitality strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

HIRING PRACTICES

The preceding job description has been designed to indicate the general nature and level performed by interns within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of interns assigned to this opportunity.

Emery Hospitality recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Emery Hospitality may pursue all avenues available, including promotion from within, employee referrals, outside advertising, agencies, Internet recruiting, job fairs, college recruiting and search firms.