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Remote Customer Service Rep/ work from home

Elwood Staffing Knoxville, TN

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Remote Customer Service Rep/ work from home

Pay: $12.00 /hour


Radial is needing seasonal Remote Customer Service Reps to start in September!


Company Profile

We are Radial, the leader in omnichannel commerce technologies and operations.  We enable you to profitably exceed customer service expectations by taking on the complexity of your omnichannel retail business and transform it into a seamlessly orchestrated customer experience.


What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

  • Medical/Vision/Dental/Rx plans
  • Holiday Pay
  • Teladoc (online care)
  • Referral Bonus Incentive
  • And More!

Remote Customer Service Rep/ work from home Details:

Radial is needing seasonal Remote Customer Service Reps to start in September!

Customer Service Rep Details:

  • Respond to customer phone and email inquiries in a prompt, courteous and concise manner.
  • Review customer accounts and identify options that meet their current needs.
  • Answer customer questions and assist in problem resolution.
  • Accurately document all customer interactions in clear and thorough detail.
  • Good problem-solving and conflict resolution skills.
  • Excellent listening and communication skills.
  • Ability to diffuse difficult situations.

Remote Customer Service Rep/ work from home Qualifications:

  • Customer Service
  • Active Listening
  • Empathy
  • Telephone Etiquette
  • Basic Software Skills
  • Troubleshooting

Pre-employment Testing Required:

  • Modem
  • Keyboard
  • Microsoft
  • Applicant may be subject to a background check

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.


We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.



:

Visit, email, call, or text us today! Walk-ins are welcome! !


Knoxville, TN

10945 Kingston Pike

Knoxville, TN 37934




*see above for qualifications

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Elwood Staffing

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Address

Knoxville, TN
USA

Industry

Business

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