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Customer Relations, Account Services

Elwood Staffing Goodlettsville, TN

  • Posted: over a month ago
  • $19 Hourly
  • Full-Time
Job Description

Customer Relations, Account Services

Pay: $19.00 /hour

Are you a wiz with Excel and are you ready for your forever job?

Company Profile

Established mortgage company in Goodlettsville is looking for 2 people to complete their growing team.  Great work environment and awesome benefits. 

What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

  • Medical/Vision/Dental/Rx plans
  • Holiday Pay
  • Teladoc (online care)
  • Referral Bonus Incentive
  • And More!

Customer Relations, Account Services Details:

  • Shift is from 8am till 5pm. or 9:30am till 6:00pm.  They also have flex hours.
  • Candidates needs to be willing to learn multiple job responsibilities in support of purchases, sells and servicing.
  • Candidates with Mortgage Background is a plus, but not a requirement: Mortgage Background Examples: Processor/Underwriter, Loan Officer Collateral, Title Insurance. 
  • Full time benefits include:  Paid Time Off.  Health, Dental and Vision Insurance, 401K and Summer Flex Hours.
  • These are temporary to permanent hire positions as the company is growing. 

Customer Relations, Account Services Qualifications:

  • Candidates need better than average computer skills:
  • Microsoft Word – Create/Format Document using mail merge templates, ability to integrate functions with excel and navigate mortgaging software (will train).
  • Must have Excel experience - create spreadsheets using description of analysis desired; knowledge of formulas, convert PDF data to excel format, ability to integrate functions with support programs, convert data received from vendors/business partners into tracking mechanisms;
  • Utilize V Look Up/X Look Up.
  • Adobe Pro – Single document extraction from large files; categorically organize documents from large files.
  • Customer Service Skills – Excellent oral and written communications skills for customer relations and collections. 
  • Applicant may be subject to a background check
  • Pre-employment drug screen is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.


Visit, email, call, or text us today! Walk-ins are welcome! !

Gallatin, TN

179 Hancock Street

Gallatin, TN 37066

*see above for qualifications


Elwood Staffing

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Goodlettsville, TN



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