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Identity and Access Management Analyst

Ellison Institute of USC Los Angeles, CA

  • Posted: August 02, 2021
  • Full-Time

The University of Southern California (USC) department of Information Technology Services (ITS) is seeking an Identity & Access Management Analyst with an exceptional commitment to service excellence to join its team!

As the Identity & Access Management Analyst you will be an integral member of the Identity & Access Management unit within the USC Office of the Chief Information Security Officer, collaborating with diverse and talented team members to help solve multidimensional information technology problems, improve customer experience, and generate value for our campus stakeholders across a broad base of departments and constituencies.


The Identity & Access Management Analyst is responsible for identifying and troubleshooting security access to systems and accounts; determines defects and assesses impact of current or potential identity access issues. Responsibilities include monitoring the health of security systems, and troubleshooting and resolving threat incidences, applying patches, and resolving system incidents. This position works with IT internal support teams as well as external clients within the university to provide the highest standards of support relative to identity access management practices. Other responsibilities include creating or maintaining documentation tools and applications to support access and identity management practices, developing solutions to integrate users and tools in a secure manner, and analyzing data to establish solutions to deployment, adoption, and maintenance of new and legacy systems.

The Identity & Access Management Analyst:

  • Troubleshoots, manages, and solves issues related identities, systems, access, accounts, authentication, authorization, entitlements, and permissions. Determines and recommends the most appropriate response to identified more complex problems, issues and/or defects by assessing impact and prioritization.

  • Maintains, patches, operates, and monitors the health of Identity and Access Management (IAM) systems. Troubleshoots, supports and resolves system incidents, problems and changes, as required.

  • Provides analysis, development, testing, training, communication, deployment, adoption, and maintenance of new and legacy IAM systems. Leverages problem solving and data analysis skills to ensure projects deliver on time.

  • Develops, implements, and maintains documentation of processes, procedures, standards, and guideline relating to Information Security. Executes standard operating procedures (SOPs) and work instructions to meet established service level agreements (SLAs). Determines best practices and suggests how to improve current practices.

  • Collaborates, gathers information, and acts as a resource to internal stakeholders on the identification of access management requirements. Analyzes, recommends, implements and manages information security solutions in accordance with requirements.

  • Maintains awareness and knowledge of current changes within legal, regulatory, and technology environments which may affect operations. Ensures senior management and staff are informed of any changes and updates in a timely manner. Establishes and maintains appropriate network of professional contacts. Maintains membership in appropriate professional organizations and publications. Attends meetings, seminars and conferences and maintains continuity of any required or desirable certifications, if applicable.

  • Performs other related duties as assigned or requested. The university reserves the right to add or change duties at any time.


The ideal candidate for the position of Identity & Access Management Analyst has the following qualifications:

  • Bachelor's Degree

  • Expertise in financial services, healthcare, or other regulated industries. CISSP certification.


Candidates for the position of Identity & Access Management Analyst must meet the following qualifications:

  • Bachelor's degree; however, combined experience/education as substitute for minimum education

  • 2 years of Technical experience in IT operations or systems administration supporting Identity and Access Management (IAM) solutions (such as BeyondTrust, CyberArk, Duo, Fischer International, ForgeRock, Grouper, ISIM, OIM, OUD/OVD, Ping Identity, RadiantLogic, SailPoint, Saviynt, Shibboleth, Thycotic).


The ITS vision aligns strategy, business, and services; affirms ITS cultural values; empowers cross-functional teamwork; embraces world-class best practices; and promotes innovation, excellence, agility, and efficiency. To achieve this vision, ITS is committed to providing a modern technology infrastructure that is resilient and delivers the performance necessary to meet the demands of a growing customer base, training in the latest technologies for its highly productive and motivated workforce, outstanding customer experience, and technology services that are aligned with the university's mission to provide exceptional learning opportunities for students. ITS is creating a workplace where employees can develop cutting-edge skills, take pride in the services they provide, and have access to the roles and career paths that align to their abilities and potential. We are looking for top talent to join us on our journey.


USC's ITS organization represents a diverse and talented team, committed to supporting a collaborative culture and delivering secure and innovative IT services that are core to the mission of the university. We are also committed to creating and maintaining meaningful partnerships across the university. At ITS, we act with integrity in the pursuit of excellence; embrace diversity, equity and inclusion; promote well-being; engage in open two-way communication and are accountable for living our values. ITS strives for a supportive and inclusive culture that encourages employees to do their best work every day and where individuals are recognized and celebrated for their contributions.


USC is the leading private research university in Los Angeles-a global center for arts, technology, and international business. With more than 47,500 students, we are located primarily in Los Angeles but also in various US and global satellite locations. As the largest private employer in Los Angeles, responsible for $8 billion annually in economic activity in the region, we offer the opportunity to work in a dynamic and diverse environment, in careers that span a broad spectrum of talents and skills across a variety of academic and professional schools and administrative units. As a USC employee and member of the Trojan Family-the faculty, staff, students, and alumni who make USC a great place to work-you will enjoy excellent benefits, including a variety of well-being programs designed to help individuals achieve work-life balance. USC values diversity and is committed to equal opportunity in employment.

Come join the USC ITS team and work as a trusted partner in shaping an environment of innovation and excellence. Apply today!

Minimum Education Bachelor's Degree; Combined education/experience as substitute for minimum education

Minimum Experience: 2 years Minimum Field of Expertise: Technical experience in IT operations or systems administration supporting identity and access management (IAM) solutions (such as BeyondTrust, CyberArk, Duo, Fischer International, ForgeRock, Grouper, ISIM, OIM, OUD/OVD, Ping Identity, RadiantLogic, SailPoint, Saviynt, Shibboleth, Thycotic). Preferred Education: Bachelor's Degree

Preferred Field of Expertise: Expertise in financial services, healthcare, or other regulated industries. CISSP certification.

USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC will consider for employment all qualified applicants with criminal histories in a manner consistent with the requirements of theLos Angeles Fair Chance Initiative for Hiringordinance. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email Inquiries will be treated as confidential to the extent permitted by law.

Read USC's Clery Act Annual Security Report

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If you are a current USC employee, please apply to this  USC job posting in Workday by copying and pasting this link into your browser:$9925/9925$61786.htmld

Ellison Institute of USC


Los Angeles, CA


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