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Sales Assistant /Customer Service Representative - Atlantic

Elkhart Plastics Atlantic, IA
  • Expired: over a month ago. Applications are no longer accepted.

Position Summary:


Responsible for all aspects of customer relations related to sales and maintenance of current orders/ products & social media.


Duties and Responsibilities


  • Maintains professional relationship with current customers via telephone and e-mail. Some occasional face to face interaction may be required
  • Requires working closely with sales staff and taking direction from them
  • Entering of orders into the system
  • Coordinating orders with work load of production team and shipping
  • Drafts accurate quotations, freight quotes & proposals for new and existing customers/ products including drawings using AutoCAD LT
  • Handles incoming customer communication
  • Networking with current customers to build rapport
  • Manage accounts receivables/overdue list and insure payment terms
  • Assist coordination of trade shows/ on-site presentations
  • Social Media: Manage all social media included but not limited to Facebook, Twitter, LinkedIn, etc. Responsible for design, message, frequency and overall strategy following direction of sales team.
  • Handle all duties associated with the web store including pricing updates, new product set up and customer service.
  • Coordinate and work with other outside sales channels established by the sales team
  • Ability to work in a team environment.
  • Performing administrative duties as required
  • Other duties as assigned
  • Limited travel may be required


 Work Environment/ Physical Requirements


  • The work environment, while performing the duties of the this job,:
    • Occasionally exposes the employee to moderate-loud noise levels
    • Occasionally exposes the employee to fumes and airborne particles
    • Regularly requires the employee to view computer screen


  •  The physical demands, while performing the duties of this job,:
    • Regularly require the employee to use a keyboard, wrist motion
    • Regularly require the employee to communicate and hear
    • Occasionally required to travel




  • 4 year degree in sales/marketing field or 4 years minimum experience
  • Strong organization skills
  • Strong knowledge of Microsoft Office programs
  • Knowledge of AutoCAD LT a plus
  • Ability to work independently or as part of a team
  • Strong verbal and written communication skills
  • Exceptional interpersonal skills
  • Ability to multi-task

Elkhart Plastics

Why Work Here?

Our RITE values are Respect, Integrity, Trust and Effort. We believe in treating you RITE.

EPI started out serving the RV industry with water and holding tanks in Elkhart County. Today, EPI supplies more than 30 different industries. EPI manufactures more than 250,000 pieces of marine furniture per year, 250,000 RV tanks, and 120,000 diesel and DEF tanks with our process: product design and engineering, mold making, manufacturing, secondary assembly, and storage and shipping. Three of our six locations are located in Indiana (South Bend, Elkhart and Middlebury). The other locations are in Atlantic, Iowa, Littleton, Colorado and Ridgefield, Washington. As a custom manufacturer, our products are varied and present new opportunities on a daily basis. If you are seeking steady employment with a long term company, check us out. We have great benefits and competitive pay.


Atlantic, IA