Elk Grove Buick GMC is currently looking for a motivated hard working team member to join our Business Development Center. Candidates must have a strong worth ethic, be able to multi task, work as a team player, as well as have customer service experience. If you feel you meet these qualifications and are looking to further your career in the automotive field, come join our team here at Elk Grove Buick GMC.
The Sole Responsibility of a Business Development Center Representative is to take marketing opportunities and convert them into QUALITY showroom traffic/ appointments. The goal is to increase productivity, using phone skills, email and social media. As well as being expected to create and retain business using proper follow up skills. You will be responsible for monitoring and following up with potential customer leads received via internet leads for both Sales and Service Departments at the dealerships. Excellent customer service are required.
· Monitoring and contacting all internet leads at the dealership in a timely manner.
· Making at least 75-100 outbound calls per day.
· Be an A + listener to determine each customers vehicle needs.
· Setting appointments, as well as confirming and following up on them.
· Memorizing and learning call and email scripts.
· Becoming efficient with Dealerships website, as well as our CRM tool.
· Following other duties as given.
Qualifications: As an Automotive Business Development Center representative, you must be an enthusiastic individual who is looking to work in a fast paced environment. It is important that you are self-motivated and have excellent verbal and written communication skills.
· Proven/ verifiable work history in a customer service field/ or automotive sales.
· Strong multi- tasking and organizational skills.
· High school or equivalent.
· Computer skills.
· CRM Efficient
· Strong written and English skills- bi lingual a plus, but not necessary.
· Medical/Dental/ Vision
· 401 (k) Retirement Plan
Compensation: Strong Base Salary + Commission
Please Contact the Business Development Manager Alexandra at BDC@elkgrovebuickgmc.com