Sales Associate

Position Title: Sales Associate

Sales Division: Joint Replacement or Trauma

Locations: GA, NC & SC

Position Summary:
The Sales Associate is responsible for supporting and assisting sales objectives within the assigned
territory. Sales Associates must establish, build, and maintain customer relations through constant
communication, and case coverage in the assigned territory. The Sales Associate will serve as the backup
contact for the Territory Sales Reps. Sales Associates are responsible for providing a wide variety of field
sales support within an assigned territory while developing to become a Sales Representative. This
position is specifically responsible for maintaining expert knowledge of Stryker Joint replacement or
Trauma products (dependent upon assigned division).

We are looking for:
• Hard-working winners: Loyal, competitive and results-oriented salespeople who create a track
record of success.
• Persuasive influencers: People who understand market positioning and can use their
relationship skills and depth of knowledge to secure buy-in, cooperation, and loyalty.
• Organized self-starters: Salespeople who create and maintain precise inventory control to
ensure they can initiate the implementation of a solution with the proper product or tool.
• Mission-driven: Fiercely intense representatives who do what’s necessary to live out their
purpose of changing people’s lives and making healthcare better.

What We Offer:
• A winning team motivated to achieve our mission and deliver remarkable results.
• Coworkers committed to achieving more and winning the right way.
• Quality products that improve the lives of customers and patients.
• Ability to discover your strengths, follow your passion and own your own career.

Essential Duties & Responsibilities:
• Represent CrossLink/Stryker as a leader in our industry and the marketplace by working with a
sophisticated audience comprised of surgeons and healthcare professionals.
• Increase territory results by building and maintaining strong business relationships and
supporting the Territory Sales Reps.
• Perform field calls for the account and assigned territory, including “on-call” and
operating/emergency room consultation.
• Develop the required technical, clinical and sales competencies through field training and selfdriven learning in order to qualify and meet the expectations of becoming a Sales
Representative within 18-24 months.
• Provide coordination and logistic support in properly ordering, transporting, setting up and
reassembling surgical instrument sets inside sterile processing departments at hospitals and
surgery centers.
• Act as a product support consultant to surgeons and operating room staff during surgical
procedures in the safe and proper use of Stryker products and related surgical techniques.
• Support and contribute to the growth of revenues in assigned Sales Rep territories through
delegated business development activities with surgeons, hospitals and related staff.

Essential Duties & Responsibilities, continued:
• Cross-sell additional products or manage new product introductions as they become available.
• Support compliance and the principles of responsibility (AdvaMed) by maintaining the privacy
and confidentiality of information; protecting the assets of the organization; acting with ethics
and integrity; reporting non-compliance; and adhering to applicable federal, state & local laws
and regulations, accreditation & licenser requirements, and Company policies & procedures.
• Maintain training in sales skills, product features/benefits, and other critical business
applications.
• Work extended, off normal work hours with flexibility in being able to adjust personal schedule.
• Participate in and attend sales meetings and professional association meetings outside of
regular business hours, as required.

Core Competencies:
To perform the job successfully, an individual should effectively demonstrate and utilize all applicable
facets of the following skills: Analytical skills, Problem Solving, Technical Skills, Customer Service,
Interpersonal Communication, Verbal and Written Communication, Team Work, Quality Mentality,
Attendance/Punctuality, Business Acumen, Cost Consciousness, Diversity Sensitivity, Ethics,
Organizational Support, Strategic Thinking, Adaptability, Initiative, Innovation, Judgment, Motivation,
Planning/Organizing, Professionalism and Safety and Security.

Qualifications:
• Bachelor's Degree in relevant field, preferred.
• 1- 2 years of demonstrated sales experience, preferably in the healthcare industry.
• Knowledge of principles and methods for showing, promoting, and selling products or services,
including marketing strategy and tactics, product demonstration, sales techniques, and sales
control systems.
• Excellent organizational skills and knowledge in the use of current office technologies (MS Office
suite, databases, etc.).
• Experience in building and maintaining relationships (with surgeons & hospitals in respective
areas would be beneficial).
• Must be comfortable in emergency/operating room environments.
• Must adhere to compliance and the principles of responsibility (AdvaMed) by maintaining the
privacy and confidentiality of information, protecting the assets of the organization, acting with
ethics and integrity, reporting non-compliance, and adhering to applicable federal, state and
local laws and regulations, accreditation and licenser requirements, and Company’s policies and
procedures.

Travel Percentage: Daily travel within assigned territory (field-based role)

Note: The above information is not all inclusive and the position may have further requirements that will be
explained in further detail at a later step in the hiring process.