Vice President, Enterprise & Strategic Accounts (Remote)

POSITION SUMMARY:

The Vice President, Enterprise & Strategic Accounts is accountable for ensuring that the company's dedication to exceptional customer service is upheld for our most important clients. They will hold each member of the Enterprise & Strategic Accounts team accountable by using measurable outcomes and will work to establish additional metrics by which to measure the success of the team. The Vice President must be a player/coach with the skills required to fill in for members of the team when required.

COMPETENCIES:

• Excellent written and verbal communication
• Prior Part 135 charter aviation experience (7+ years)
• Ability to draft and negotiate contracts
• Mentor the Director and Executive Account Managers
• Expert proficiency in Excel, Word, and CRM software
• Must have strong management skills
• Attention to detail, highly organized
• A high degree of confidentiality and discretion
• Ability to resolve any client issue without further escalation
• Able to act on behalf of PJS with air carriers and vendors
• Expert knowledge of sourcing of aircraft for both 121/135 trips.
• Ability to align the team and oversee client interaction, quoting, and contract management
• Prior experience managing a budget and delivering revenue on forecast
• Attentive and responsive

SUPERVISORY RESPONSIBILITIES:

• Lead the Enterprise & Strategic Accounts team
• Develop, maintain and grow client relationships for the Enterprise & Strategic Accounts team
• Recruit, train, and make personnel decisions for members of the team
• Other duties as assigned

WORK ENVIRONMENT:

• This position is remote

REQUIRED EXPERIENCE/EDUCATION:

• Bachelor's Degree
• At least 7 years of experience in the private jet industry
• Supervisory experience required

POSITION TYPE:

This is a career position with substantial responsibility for the most important team within the company, supporting clients with a 20+ year relationship. The nature of our industry and these clients, in particular, requires the strongest work ethic, and an ability to work hours as required by the customers' needs.

TRAVEL:

A small amount of travel is required in this position to meet with direct reports and occasionally clients or vendors.

About Elevate Aviation Group:

Elevate Aviation Group and its wholly-owned subsidiaries, Private Jet Services, Elevate Jet, and Keystone Aviation and share a common mission to provide aircraft owners and flyers unsurpassed service, safety, and consultancy. Whether clients require one-off charter flights, large group travel, a flexible membership program, aircraft management services, charter revenue from owned aircraft, or aircraft acquisition and consultancy services, Elevate Aviation Group delivers highly-personalized solutions to meet the unique needs of each client.