CUSTOMER SERVICE REPRESENTATIVE ** HIRING NOW**
A fantastic newly created position has arisen within our company. We are looking for a dynamic individual to part of the Customer Service Team within the Sales & Service department.
The primary responsibilities:
Drive the company’s sales and marketing operations for our client.
Identify opportunities to further improve sales and customer satisfaction through analytical support of these departments.
Support the development of analysts within the sales team.
Take ownership of sales initiatives; liaising with customers and control delivery of service.
Take ownership for initiatives and deliver through self and others
Maintain good standards of project management throughout all phases of the sales lifecycle
Responsible for resource and work-flow planning and tracking within their team
Coaching responsibilities across wider sales teams
Role-models positive behaviors and values
Provision of support, guidance
Strategic understanding of our client
Customer experience, customer journeys, segmentation, profiling, and modeling
Implementation of sales strategies/initiatives
If the above sounds like what you are interested in and you possess these skills, please send us your resume today.