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Customer Service / Sales Associate

Elements Massage San Ramon, CA
  • Expired: over a month ago. Applications are no longer accepted.

Do you want to work in a job where you can help change clients' lives?

Elements Massage - San Ramon is looking for an engaging, fearless, outgoing personality to lead the sales and customer service of potential clients and current members. Our business is built on Wellness Program sales and we award our team when we meet our objectives.

Our team members are eligible to earn monthly sales bonuses for wellness plan / membership sales.

Responsibilities and Duties
Elements Massage - San Ramon is looking for a Wellness Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.

  • Informing all clients about the benefits of the Elements Massage Wellness Program, a no hassle membership plan.
  • Following our proven sales process to enroll clients into the Elements Massage Wellness Program.
  • Being the first and final face of hospitality, whether on the phone or in the studio.
  • Ensuring the client appointment paperwork and payment process is brief, painless, and accurate.
  • Working as a team with our Managers and Massage Therapists to create an environment where clients are the center of the world.

Qualifications and Skills


  • Ability to follow our proven sales process to sell the monthly Elements Massage Wellness Program and build customer loyalty.
  • The right candidate must like talking, but more important, love listening to all new clients, established clients, and perspective clients.
  • The right candidate can turn every incident of client criticism to a story of great customer service.


  • Prior retail sales experience preferred; selling memberships or services in‐person to potential clients.
  • Customer Service in a spa‐like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
  • Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‐to‐learn computer programs.
  • Driven to create the best work environment for the employees and the best experiences for the client.

Compensation and Benefits

  • Hourly Wage: $12 - $13/hour
  • Opportunity to earn sales bonus based on membership sales
  • A complimentary monthly massage at the studio
  • 401(k) plan for eligible employees

If working in a rewarding sales environment in a great massage studio sounds exciting, you should apply today!

Part-time: Approx. 20 - 25 hours per week. This is not a seasonal job.

Salary: $12.00 to $13.00 /hour PLUS sales bonus

Job Type: Part-time

Elements Massage

Why Work Here?

$500 Sign-On Bonus!

In 2006, a massage therapist in Colorado became the launching pad for the first massage therapist-inspired, national brand called Elements Massage. The concept was born as a therapist and client focused business, striving to connect clients with the right therapist, to not only give the client what they are looking for from their massage, but also to allow the therapist to provide a massage that fits their strengths as a therapist. That focus has not only positioned us as an employer of choice, but has propelled Elements Massage to where the brand is today. At Elements Massage, we believe the on-going physical and emotional benefits that come from personalized massage care should be accessible and attainable for everyone. Elements Massage leverages our matchless expertise to provide customized care and accessibility that empower our brand’s clients to easily and authentically rejuvenate their lives. Elements Massage now has over 200 studios in 36 states across the country, 8 of which are in the Bay Area. Recently, the brand was voted “The Best Place To Get A Massage In The East Bay” by the readers of East Bay Times. In addition to providing the most personalized massage handcrafted just for the client, we further differentiate ourselves from others in the industry by focusing on therapeutic massage services exclusively. In summary, our expertise is massage therapy and our concentration on this one service helps us be the best in the business.


2415 San Ramon Valley Blvd., San Ramon, CA 94583
San Ramon, CA