Do you enjoy being around amazing cars all day?
Do you want to create hundreds of happy customers daily?
Are you looking for a rewarding job and career that provides a path to ownership?
Electric Joy is a new and rapidly growing business that provides car detailing and valet services exclusively for Teslas while they Supercharge. We have immediate openings for full-time and part-time Location Managers at Arden Fair Mall in Sacramento.
Your Success = Customer Joy
Your goal is to create happy customers who love returning to their spotlessly detailed Tesla and you will achieve that by…
Greeting customers arriving to supercharge
Educating them on our service offerings
Helping them select and purchase detail packages
Managing a team cleaning and detailing Teslas inside and out
Reparking cars when charging completes
Performing spot checks on the detailed Tesla
Presenting the spotless Tesla back to the customer
Greets customers, helping select and purchase detail packages
Intakes cars, review and document existing issues, establish completion times
Reparks Teslas as needed and ensures specific detailing process is followed
Achieve and maintain a high customer satisfaction level for services delivered and employee interactions
Achieve daily, weekly, and monthly customer satisfaction and sales targets
Employee Relations and Management
Manages employees performing details on Teslas following established procedures
Hiring, supervision, and training of workers according to established procedures
Addressing employee relations and disciplinary issues according to established processes
Review and measurement of employee performance and recommendation of corrective when appropriate
Safeguard all company property, policies, procedures, and any other information
Keep worksite safe and clean and escalate issues as instructed
Maintain records of time and material and employees, order supplies as needed
Perform other related duties as assigned
Efficiently and effectively handle a changing environment and be capable of dealing with multiple people and various situations simultaneously
Excellent customer service and communication skills with a positive attitude
Previous successful managerial experience in similar service labor role
Ability to follow established procedures and pay attention to detail
A clean driving record (2-year minimum) and the ability to be insured
High School Diploma or GED
Must be at least 18 years of age with work authorization in the United States (Required)
Reliable transportation to and from work
Ability to work weekends and evenings in a fast-paced environment or cover employee shifts
Must be able to stand for long periods of time
Candidates must pass a background check
Essential Skills and Experience:
General fitness and mobility
The desire to learn, teach and mentor a new set of skills to employees
Hustle and drive to succeed combined with pride in your work and results
Previous employment in a car wash, car detail, or similar environment
You will be rewarded with a competitive salary and the opportunity to earn bonuses based off:
Customer service and employee satisfaction levels
Number of successful bookings
Employee hiring and retention
If this all sounds great, and you are dependable willing to work hard to create happy customers then this is a job with exciting career growth for you.
Every day more than 65,000 Tesla owners visit a Tesla Supercharger, spending an average of 45 minutes recharging their car. That’s over 2 million visits a month to prime locations like shopping malls where their car is parked, sitting idle... and likely, dirty.
In less time than it takes the Tesla to recharge, it can be expertly detailed, inside and out.
Our eco-friendly waterless-wash cleans away dirt without water or toxic chemicals... eliminating runoff, sewer issues, and pollutants.
Customers LOVE our service, delivered with a 100% Joy Guarantee.