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Tesla Detailer - Location Manager - Sacramento, CA

Electric Joy Sacramento ,CA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

 

Summary

Do you enjoy being around amazing cars all day?

Do you want to create hundreds of happy customers daily?

Are you looking for a rewarding job and career that provides a path to ownership?

 

Electric Joy is a new and rapidly growing business that provides car detailing and valet services exclusively for Teslas while they Supercharge. We have immediate openings for full-time and part-time Location Managers at Arden Fair Mall in Sacramento.

 

Your Success = Customer Joy

Your goal is to create happy customers who love returning to their spotlessly detailed Tesla and you will achieve that by…

 

  • Greeting customers arriving to supercharge

  • Educating them on our service offerings

  • Helping them select and purchase detail packages

  • Managing a team cleaning and detailing Teslas inside and out

  • Reparking cars when charging completes

  • Performing spot checks on the detailed Tesla

  • Presenting the spotless Tesla back to the customer

 

Responsibilities include:

  • Customer Relations

    • Greets customers, helping select and purchase detail packages

    • Intakes cars, review and document existing issues, establish completion times

    • Reparks Teslas as needed and ensures specific detailing process is followed

    • Achieve and maintain a high customer satisfaction level for services delivered and employee interactions

    • Achieve daily, weekly, and monthly customer satisfaction and sales targets

  • Employee Relations and Management

    • Manages employees performing details on Teslas following established procedures

    • Hiring, supervision, and training of workers according to established procedures

    • Addressing employee relations and disciplinary issues according to established processes

    • Review and measurement of employee performance and recommendation of corrective when appropriate

  • Company

    • Safeguard all company property, policies, procedures, and any other information

    • Keep worksite safe and clean and escalate issues as instructed

    • Maintain records of time and material and employees, order supplies as needed

    • Perform other related duties as assigned

Requirements:

  • Efficiently and effectively handle a changing environment and be capable of dealing with multiple people and various situations simultaneously

  • Excellent customer service and communication skills with a positive attitude

  • Previous successful managerial experience in similar service labor role

  • Ability to follow established procedures and pay attention to detail

  • A clean driving record (2-year minimum) and the ability to be insured

  • High School Diploma or GED

  • Must be at least 18 years of age with work authorization in the United States (Required)

  • Reliable transportation to and from work

  • Ability to work weekends and evenings in a fast-paced environment or cover employee shifts

  • Must be able to stand for long periods of time

  • Candidates must pass a background check

 

Essential Skills and Experience:

  • Dependability

  • General fitness and mobility

  • The desire to learn, teach and mentor a new set of skills to employees

  • Hustle and drive to succeed combined with pride in your work and results

  • Previous employment in a car wash, car detail, or similar environment

Compensation

You will be rewarded with a competitive salary and the opportunity to earn bonuses based off:

  1. Customer service and employee satisfaction levels

  2. Number of successful bookings

  3. Employee hiring and retention

 

If this all sounds great, and you are dependable willing to work hard to create happy customers then this is a job with exciting career growth for you.

 

Company Description
Electric Joy was founded in 2019 to create customer joy and happiness by spotlessly detailing Teslas while they Supercharge. We have partnered with malls and landlords across the US and will be launching new locations rapidly to provide Tesla owners a premium service with an amazing convenience.

Every day more than 65,000 Tesla owners visit a Tesla Supercharger, spending an average of 45 minutes recharging their car. That’s over 2 million visits a month to prime locations like shopping malls where their car is parked, sitting idle... and likely, dirty.

In less time than it takes the Tesla to recharge, it can be expertly detailed, inside and out.

Our eco-friendly waterless-wash cleans away dirt without water or toxic chemicals... eliminating runoff, sewer issues, and pollutants.

Customers LOVE our service, delivered with a 100% Joy Guarantee.

Electric Joy

Why Work Here?

Be around amazing cars all day and part of a rapidly growing new business opportunity!

Electric Joy was founded in 2019 to create customer joy and happiness by spotlessly detailing Teslas while they Supercharge. We have partnered with malls and landlords across the US and will be launching new locations rapidly to provide Tesla owners a premium service with an amazing convenience. Every day more than 65,000 Tesla owners visit a Tesla Supercharger, spending an average of 45 minutes recharging their car. That’s over 2 million visits a month to prime locations like shopping malls where their car is parked, sitting idle... and likely, dirty. In less time than it takes the Tesla to recharge, it can be expertly detailed, inside and out. Our eco-friendly waterless-wash cleans away dirt without water or toxic chemicals... eliminating runoff, sewer issues, and pollutants. Customers LOVE our service, delivered with a 100% Joy Guarantee.

Address

Sacramento, CA
USA

Website