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Patient Registration Clerk

Elbowoods Memorial Health Center
New Town, ND
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life insurance, medical, vision,
Job Description



  1. Interview patients to obtain accurate pertinent Patient Registration information, both demographic and alternate resource.

  2. Assists patients in completing new or updated Patient Registration forms for the Electronic Health Record. This includes outpatient, emergencies, and after-hour, and dental, mental health patients.

  3. Prepares and compiles the authorization for release of medical information, assignment of benefits and precertification.

  4. Gathers and compiles information /patient’s current address of residency; insurance information, Certificate Degree of Indian Blood, Driver’s License, Tribal Enrollment, Social Security Number. Obtains copies.

  5. Assesses eligibility and availability of alternate resources in order to refer to Patient Benefits Coordination.

  6. Appropriately routes to staff information necessary to verify eligibility of existing alternate resource.

  7. Assures patients from the field clinics are also added in the appropriate division of the RPMS system.

  8. Coordinates with the three field clinics offices to assure timely and accurate collection of patient registration data at the respective clinic locations in Fort Berthold.

  9. Attends in-house in-services, trainings as directed by the Business Office Manager.

  10. This position coordinates with the patient benefits coordinator by identifying and referring potentially eligible alternate resource patients for follow-up for the Benefits Coordinator.

  11. Greets the patients/client/consumer as they enter Elbowoods Memorial Health Center Services with professional demeanor. Maintains positive public relations.

  12. Works closely with Business Office Manager, Patient Registration, other Business Office positions.

  13. Will perform duties in accordance with current Federal, State and applicable Tribal law.

  14. Complexity: Work involves processing a wide variety of transactions. Working with different computer systems.

  15. Maintaining a calm demeanor while working with the general public.

  16. Multi-tasking: Understanding current North Dakota state laws in regards to certain legal documents, minors, adoption, and foster, medical directives medical power of attorney among other.

  17. Chain of command: Patient Services Manager through Administrative Officer through CEO.

  18. Establishes positive communications with all departments of EMHC to assure stable operations.

  19. Demonstrates respect and understanding of confidentiality for patients, staff and others, maintains HIPAA Privacy Standards, by not openly using and disclosing protected health information.

  20. Notifies Medical Staff of patients who appear to require staff’s attention. This position does not make any medical decisions.

  21. Displays initiative in promoting suggestion to improve the overall operation as well as stressing cost containment.

  22. Insures high quality services and support by maintaining maximum performance.

  23. Maintain required reporting as assigned.

  24. Participates in EMHC staff meetings, assigned committees, community events, and other meetings as instructed or deemed necessary.

  25. Actively strives to educate the community on the mission, vision and values of EMHC in a positive approach to assist in the growth of the organization and assist our community in its healthcare needs.

  26. And other duties as assigned.

NOTE: The duties listed are not intended to be all-inclusive. Duties assigned any individual employee are at the discretion of the appointing authority.



    • High School Diploma / GED, REQUIRED.

    • Excellent communication skills necessary, REQUIRED.

    • Attention to detail necessary, REQUIRED.

    • Computer literate and basic proficiency with Microsoft Office Suite (spreadsheet, presentation, word processing, email, and database software), REQUIRED.

    • Capabilities: Degreed or similar work experience in medical business office management. Past experience in working with a team approach. Past experience with computers. Capable of multi-tasking. Capable of working with the general public and inherent stressors.

    • Knowledge of various clinical systems, walk-ins and appointments to avoid unnecessary delay and/or confusion on the part of the patient. Knowledge of the various services offered by each clinic and forms used

    • Knowledge of Privacy Act of 1974 and the use of confidential information and health records as an integral part of the interviewing office function and the privacy of individuals which must be protected to the fullest extent possible.

    • Knowledge of and ability to use typing keyboard.

    • Maintain hard copy and electronic filing system, PREFERRED.

    • Knowledge of principles and practices of organization, planning, records management, and general administration.

    • Operate standard office equipment.

    • Familiarity with American Plains Indian culture, values, and traditions, HELPFUL.

    • Must be responsible, dependable, and able to maintain confidentiality of information.

  • Must have a valid N.D. driver’s license in good standing and must supply driver’s license abstract from the Department of Motor Vehicle. REQUIRED

  • Will need to have an acceptable motor vehicle record. A copy of driver’s license and verification of driver’s record from the North Dakota Department of Motor Vehicle, REQUIRED.

    • Must submit to clear Criminal Records Background Check.

    • Must submit to an Alcohol/Drug Screen and random testing as per policy.

    • Indian Preference will apply. Must submit documentation with application to qualify for Indian Preference.

    • Veterans Preference will apply. Must submit documentation with application to qualify for Indian Preference.

Company Description
You can find our application on our tribal website Complete the application and the Child care/Public Trust form and return to our MHA Nation Human Resource Department. Come join our team!!!

Elbowoods Memorial Health Center. Opened in October 2011, this state-of-the-art health care facility has long been promoted by the Three Affiliated Tribes as fulfillment of promises made during the flooding of Garrison Dam in the 1950s.

This full service clinic not only offers preventive and therapeutic health services, but will also add to the growth and strength of the community and enhance the quality of life for the residents of Fort Berthold Reservation.

Elbowoods Memorial Health Center


1058 College Drive

New Town, ND



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