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Account Coordinator

Efelle Creative Seattle, WA
  • Posted: 6 days ago
  • $42,500 to $48,500 Annually
  • Full-Time
  • Benefits: Vision, Medical, Life Insurance, Dental

Digital Agency Account Manager

Location: Downtown Seattle, WA

Do you have exceptional attention to detail and bring first-class organizational skills to every job you take on? Do you take pride in your work and ownership over your projects?

efelle creative is an internationally recognized digital marketing agency located in the heart of Seattle, WA. We’re looking to add a proactive and forward-thinking digital marketing Account Manager to our team in Seattle, WA.

Position Summary:

This position will be the client-facing portion of our project team, and will manage web design & development projects as well as maintain partial ownership of SEO/PPC/Social marketing projects. This full-time position will work closely with all project team members to ensure project milestones are met and client goals achieved as outlined in the project scope. This is a hybrid account / project coordination role.

Who you Are:

  • You can manage and enforce multiple deadlines and shifting priorities and you know how to organize and manage your time efficiently
  • You’re a team player with a can-do attitude and an effective and efficient working style
  • You've spent time in an agency or a fast-paced work setting, are able to act quickly, and feel comfortable communicating technical concepts to audiences of any technical aptitude

Who we Are:

  • We are close-knit team of digital marketing professionals (designers, web developers, application developers, account managers and digital strategists), focused on building top-tier digital marketing solutions for clients in a variety of industries. We believe an excellent digital marketing strategy begins with a website, so we work in tandem with experienced visual designers and front-end web developers to build custom sites with ambitious layouts and unique functionality.
  • We actively pursue new learning for personal and professional development to challenge the status quo in the industry.
  • We make good use of our office's variety of coffee options, assortment of bean bag chairs, and break-out offices to focus and get things done.

Primary Job Responsibilities:

  • Preparing account service-related documents such as meeting agendas, presentations, meeting reports, work estimates and other client communications and correspondence
  • Leading and documenting status meetings and ensure all meeting outcomes are reported & delivered against by project teams
  • Fielding and processing internal information requests
  • Attending the needs of the client and continually seeking ways to add value to the client-agency relationship
  • Developing and maintaining a working-level understanding of assigned client’s industries, company culture, products/services and strategic communication plan
  • Proactively communicating with clients on a regular basis in a professional, efficient manner; enforcing internal as well as external deadlines to keep website projects on track
  • Creation and scheduling of work orders for existing clients
  • Taking ownership of managed efelle online marketing efforts (blog posts for project launches)
  • Performing other duties as needed to support company and client goals

Job Skills & Requirements:

  • Prior experience in an agency or similar fast-paced environment and rock-solid customer service experience. Experience working on or around website projects is a major plus.
  • Highly motivated, numerate and articulate, both when speaking to clients, writing documents and analyzing results
  • Strong creative, conceptual, and problem-solving skills
  • Experience using CMS platforms and solid familiarity with web technology
  • Ability to work on multiple projects and balance multiple deadlines efficiently and effectively
  • Experience using CMS platforms and solid familiarity with web technology
  • Experience using Microsoft Office and Google Suite applications
  • Sense of humor is mandatory

Bonus Points:

  • Prior experience working at agency (1+ years strongly preferred)
  • Adobe Photoshop experience (basic image edits, extracting assets, etc. - nothing too crazy)
  • Google Analytics or Google AdWords certification

Education & Experience:

Most agency Account Coordinators and Account Managers have a Bachelor’s degree in Marketing, Advertising, Public Relations, Communications, Business Administration or a related field, and at least one year of experience in the field.

We offer talented, motivated people the opportunity to grow with the agency while doing great work and develop 21st century skills in a dynamic, growing, and profitable company...we are powered by the desire and commitment to create long-lasting clients and 100% client satisfaction.

Salary: 42,500 - 48,500 + Profit Sharing, DOE

Efelle Creative

Why Work Here?

Become part of an award-winning web design agency; awesome culture full of creativity & innovation, plus opportunity for growth.

efelle creative is one of the west coast’s top website design & development firms. Our team builds businesses. We design beautiful website experiences that solve interesting problems for a number of unique clients and organizations every day. We are internationally-recognized, stable (founded in 2005) and conveniently located in the heart of downtown Seattle. We offer a great, friendly culture of 36 makers and doers, and deeply value our people -our team is comprised of the best of the best online marketing professionals, graphic designers, web developers, producers and support staff. We thrive on collaboration, customer delight, and innovative thinking. We're quirky, clever, and ambitious...we do great work, and have the heavy metal to prove it: 107 international awards (and counting)! We live by the mantra, Good Enough Sucks, and seek out client and projects we believe in, and then do whatever it takes to make them succeed. And we are looking for a bright, forward-thinking mind who understands how to follow and refine processes and wants to grow into a key agency position.


901 Fifth Avenue, Seattle, WA 98614
Seattle, WA


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