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Receptionist and office assistant

Educational and Psychological Services
Moscow, ID
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Educational and Psychological Services



Job Description



EPS is a team of individual providers united by a common vision to foster growth and life satisfaction through clarification of values and enacting positive change. Members of our team believe true contentment is built through engagement in activity and learning, pursuing a variety of deep relationships, finding meaning in our actions or gratitude, and in a sense of accomplishment from persistent effort. We seek to live this way and offer these values to our clients.


Job Responsibilities

●     Greets clients, welcomes and directs them appropriately

●     Notifies providers of client arrival

●     Uses professional integrity and discretion in all communication with clients and providers and all employees

●     Collects and distributes phone messages, email messages, and other inquiries in person or online

●     Informs visitors by answering or referring inquiries

●     Maintains security by following procedures (computers, doors, lights, files, paperwork), monitoring who is in the building, and instructing especially new clients about procedures

●     Takes payments

●     Keeps a safe, clean reception area that is professional, complying with industry and office expectations for privacy and discretion

●     Supports continuity and team identity by documenting and communication actions, irregularities, and continuing needs

●     Serves as a communication liaison by offering communication verbally and by note, email, text, or phone between and among EPS employees

●     Filing



Work Hours and Compensation

Reception is needed while the office is open. With a variety of providers, this means major holidays are taken collectively but vacation schedules will vary. Reception services are needed 7:45am-5:15pm daily. This schedule is open to some negotiation, especially if it is filled by more than one person.


Compensation is currently hourly with seasonal bonuses available based on performance and availability.





Qualifications and Skills

●     Telephone skills

●     Verbal communication

●     Listening

●     Professionalism

●     Integrity

●     Client focus

●     Organization

●     Information sharing/Discernment

●     Handles pressure

●     Teach-able/Train-able

●     Supply management

●     Compassion/Kindness



Education and Experience Requirements

Specific licensing or degree is not required


Helpful experience includes: phone messaging systems; computer navigation skills with programs and internet-based systems; database navigation; experience with insurance companies and practices; University/College education; handwriting - given the nature of our business, it is often necessary to write notes by hand and deliver them personally


Next Steps

If you think you are a good fit for our office, please express interest by calling us at 208-883-1144 or sending an email to (Rand’s email). Our office is a place where you can actively serve the community on the Palouse by joining our compassionate, educated, and engaged team. This position may be a good fit for you if you are compassionate, professional, and eager to be part of a team serving Moscow, Pullman, and the larger Palouse community.

Company Description
EPS provides counseling, testing and assessment, diagnostics, and psychiatric services.

Educational and Psychological Services


316 South Jefferson

Moscow, ID