Customer Service Representative Position Open! If you have great people skills and enjoy working with the public, we want to meet you!
Edge Concepts is seeking a full-time Customer Service Representative who is career minded and posses unmatched people skills. This is an entry-level opening NOT in a call center environment. As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the campaign.
Servicing Fortune 500 clients with a smile and a handshake is why the customer service division has enjoyed unprecedented growth this year. Campaigns are focused on developing and executing unique, and personable advertising strategies designed to generate new customers for clients.
The Goals Are Simple: Every consumer must benefit from the promotions, every client must benefit from the services provided and every representative must benefit from the training and team spirit of the company!
The Challenge: We are continuously expanding the client base as well as the number of territories covered on a National scale. The current client base is extremely diverse, and operating territories now stack up to 5 across the nation. These growing marketing campaigns are in need of customer service professionals that can work on-site at the promotional events providing direct customer and client support through promotional techniques.
The Position: Customer Service Representatives work in an environment that is centered on being a part of a team and being included in a family atmosphere. By bringing together diverse individuals who have an array of expertise, skills, and potential, it helps senior management to create progressive promotional event solutions for clients. Edge Concepts is looking for key individuals to provide customer service and promotional knowledge to the existing and future client base.
The Company: Our company culture and team camaraderie that Edge Concepts has built together cannot go unnoticed. We continue to foster our professional and personal relationships in and out of the office. Philanthropy is an extremely important part of our culture and it goes hand in hand with our weekly team outings. Our community here at Edge Concepts gives back on an abundance of different platforms; whether it’s a small act or a large act of kindness, it is truly the way to provide hopefulness and to see differences in our world. Events and services Edge Concepts has worked on include volunteering and hosting sports events for children at the YMCA.
Join a company that invests in its employees and truly wants YOU to succeed!
Benefits of the Customer Service Position:
- Comprehensive Paid Training by a National Manager
- Travel allowance
- Opportunity For Community and Charity Involvement
- Flexible Scheduling
- Numerous Advancement Opportunities
- Experience in customer service and associated fields
- Ability to adapt to a variety of people
- Winning attitude and dedication to ensuring customer satisfaction
- Positive attitude and ability to work well within a team environment
- College Degree preferred
- Background in Retail or Restaurant
- Leadership skills
- Local to the office area
To ensure that our biggest resource - our team - continually delivers excellent results, we have cultivated an attractive work culture that offers fantastic support to our associates. Edge Concepts Inc. is a family where our team comes ahead of our clients. We extend every ounce of support to our team members to enhance their professional growth and personal development.
Why Work Here?The team at Edge Concepts Inc. is made up of passionate, talented, and experienced experts who focus on delivering excellent training and mentorship as well as the tools that you need to be a successful entrepreneur. We combine our skills and techniques, as well as our passion for creative problem solving to get you to where you want to be in your career. To ensure that our biggest resource - our team - continually delivers excellent results, we have cultivated an attractive work culture that offers fantastic support to our associates. Edge Concepts Inc. is a family where our team comes ahead of our clients. We extend every ounce of support to our team members to enhance their professional growth and personal development.
Startup culture with BIG ideas and nationwide reach!