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Customer Service Representative - IMMEDIATE START

Essential Marketing & Sales Firm Dover, DE

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Edge Concepts is an innovative Customer Service Acquisition firm in the Wilmington area. We pride ourselves on our resilient ability to create and deliver safe and effective sales and marketing strategies throughout the pandemic due to our adaptability and work ethic. The secret to our success is that we put just as much emphasis on personal development as we do on the expansion of our marketing and sales campaigns and client's growth. We are actively looking for candidates from the Retail and Restaurant industry who want to break through their daily, monotonous routines and join a company predicated on growth and development. As a smaller firm, our management team has the advantage to directly cater our training and coaching to each employee's individual needs.


The Ideal Candidate:

  • Someone who has worked at least 2 years in a restaurant, retail, or client-facing setting

  • Someone who has a can-do attitude and embraces challenges

  • Someone who is punctual, timely, and is all about going the extra mile

  • Someone with strong interpersonal, presentation, and negotiation skills

  • Someone with a reputation for being a team player

  • Someone who is excited about pushing past their own limitations and growing into a leadership role


Customer Service Representative Responsibilities:

  • Maintain a positive and empathetic professional manner with customers at all times

  • Respond with urgency to all customer questions, concerns, and inquiries

  • Follow up and maintain feedback throughout the sales lifecycle

  • Acknowledge all customer complaints and prioritize their needs to find a solution

  • Process all individual orders and communicate any errors or insufficient contact information directly with the supervisor

  • Represent the company's core values at all times throughout every client and customer interaction



This position includes in-person sales and customer service.

Company Description
The team at Edge Concepts Inc. is made up of passionate, talented, and experienced experts who focus on delivering excellent training and mentorship as well as the tools that you need to be a successful entrepreneur. We combine our skills and techniques, as well as our passion for creative problem solving to get you to where you want to be in your career.

To ensure that our biggest resource - our team - continually delivers excellent results, we have cultivated an attractive work culture that offers fantastic support to our associates. Edge Concepts Inc. is a family where our team comes ahead of our clients. We extend every ounce of support to our team members to enhance their professional growth and personal development.

Essential Marketing & Sales Firm


Dover, DE
19905 USA



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