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Deli Clerk

Eddies of Roland Park Baltimore, MD
  • Posted: 27 days ago
  • Part-Time
  • Benefits: 401k

Eddie's of Roland Park is a family owned, upscale, Gourmet Market. Since 1944, we have provided the Baltimore community with only the best from our signature crab cakes to fresh bakery items. We are also known for our high customer focus and specialty services such as personal shopping, delivery, catering and fresh store made gourmet-to-go items. If you are self-motivated, customer service-oriented and enjoy great food, apply today!

Our professional bakers, pastry chefs and cake decorators make our award-winning bakery the only destination for fresh-baked pies, artisan breads, traditional European handmade apple cake, and hand-rolled rugelach.

Position Summary

The deli clerk provides outstanding customer service, greets customers in a polite manner and works efficiently to ensure accuracy during receipt and preparation of a customers order.

Responsibilities

  • Initiate interaction with customers by greeting customers and providing assistance as needed.

  • Ensure customer satisfaction by following through on customer requests.

  • Build relationships with our customers.

  • Use deli slicer to assist customers with deli orders.

  • Clean deli slicer and display cases according to cleaning guidelines

  • Package prepared foods to go.

  • Prepare sandwiches according to customer requests.

  • Handle customer inquiries.

  • Maintain Eddie’s high standards for product freshness and sanitation

  • Manage deli counter by cleaning, facing and/or organizing stock, wiping down counters and cases.

  • Work with the management team to help meet sales goals, promote upcoming events and holidays.

  • Dynamically sell product by providing customers with information needed to make product-related decisions

  • Assist with store maintenance and product merchandising.

Supervisory Responsibilities

  1. None

Qualifications

Education, Certifications and/or Licenses:

High school diploma or equivalent.

Experience:

Prior deli experience preferred but not required.

Knowledge/Skills:

  • Knowledge of retail sales and safe food handling guidelines.

  • Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills.

  • Ability to work as a team player in a fast-paced environment, multi-task, pay attention to detail and meet deadlines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to handle, feel, reach, stoop, kneel, crouch or crawl; and talk or hear. The employee is frequently required to stand for long periods of time, walk and/or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Eddies of Roland Park

Why Work Here?

Celebrating 75 years/Baltimore's gourmet grocer/Family owned/operated/Competitive wages/Career opportunities/Employee discounts/Great hours

A job with Eddie's can be a real career opportunity! Just ask some of our most senior associates, many of whom measure their length of service at Eddie's by the decade. Eddie's of Roland Park is on a mission to discover energetic and committed team players who enjoy delivering exceptional customer service. A career path with Eddie's can start in any one of our many departments, from the Bakery to Wine & Spirits.

Address

6223 N. Charles St., Baltimore, Maryland 21212
Baltimore, MD
USA

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