Eddie's of Roland Park is a family owned, upscale, Gourmet Market. Since 1944, we have provided the Baltimore community with only the best from our signature crab cakes to fresh bakery items. We are also known for our high customer focus and specialty services such as personal shopping, delivery, catering and fresh store made gourmet-to-go items. If you are self-motivated, customer service-oriented and enjoy great food, apply today!
Our professional bakers, pastry chefs and cake decorators make our award-winning bakery the only destination for fresh-baked pies, artisan breads, traditional European handmade apple cake, and hand-rolled rugelach.
The deli clerk provides outstanding customer service, greets customers in a polite manner and works efficiently to ensure accuracy during receipt and preparation of a customers order.
Initiate interaction with customers by greeting customers and providing assistance as needed.
Ensure customer satisfaction by following through on customer requests.
Build relationships with our customers.
Use deli slicer to assist customers with deli orders.
Clean deli slicer and display cases according to cleaning guidelines
Package prepared foods to go.
Prepare sandwiches according to customer requests.
Handle customer inquiries.
Maintain Eddie’s high standards for product freshness and sanitation
Manage deli counter by cleaning, facing and/or organizing stock, wiping down counters and cases.
Work with the management team to help meet sales goals, promote upcoming events and holidays.
Dynamically sell product by providing customers with information needed to make product-related decisions
Assist with store maintenance and product merchandising.
Education, Certifications and/or Licenses:
High school diploma or equivalent.
Prior deli experience preferred but not required.
Knowledge of retail sales and safe food handling guidelines.
Must be a results oriented professional with excellent verbal/written communication skills using diplomacy and discretion as well as strong customer service skills.
Ability to work as a team player in a fast-paced environment, multi-task, pay attention to detail and meet deadlines.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to handle, feel, reach, stoop, kneel, crouch or crawl; and talk or hear. The employee is frequently required to stand for long periods of time, walk and/or balance. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.