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Customer Service Representative

Ecolife Technologies Inc. City of Industry, CA
  • Posted: over a month ago
  • $16 to $17 Hourly
  • Full-Time

Ecolife Technologies is seeking a Customer Service Representative to join our team at the City of Industry office! You will be responsible for handles inbound calls for orders and product related questions from clients by providing resolution to resolve their concerns.

Responsibilities

  • Handle a constant flow of emails for customers service
  • Handle inbound/outbound calls from external/internal customers
  • Post products on the website and make sure that all links are working
  • Work with seller support to resolve any issue occurred in a timely manner
  • Resolve customer support related issues and provide callers and email customers regarding order issues
  • Ability to keep notes and maintain information on orders based on customer issues with items on spreadsheet (CRM)

Qualifications

  • 1+ years of experience in customer service
  • High School Diploma or GED; Associate's or Bachelor's Degree (preferred)
  • Advanced proficiency with customer relationship management (CRM) software

Perks

  • Paid holidays and vacations; accrued sick time

Punctual and reliable attendance is very important with this position, must be able to be on schedule. If you believe you are the right candidate for this opportunity, please apply and answer the following questions.

Ecolife Technologies Inc.

Why Work Here?

Friendly work environment, amazing team, and great opportunity for professional growth!

Ecolife Technologies, founded in 2011, is a professional company offering high quality home water filtration solutions. Ecolife has an integrated system of researching, developing, designing, manufacturing and marketing. It’s branded products are selling to over 20 countries and regions in Europe, North and South America, Australia and the Middle East, providing users around the world with professional and high quality products and service. As a world-leading water filtration solution provider, Ecolife strives to deal with all home water quality issues. By removing sand and sediments, reducing Chlorine, cysts and many other contaminants, Ecolife products improves the water quality and ensures safe and healthy drinking water for millions of families worldwide. Ecolife Technologies manufactures refrigerator filters, coffee filters, pitcher filters, under-sink filters, shower filters and more, most of which are NSF/ANSI certified. Customers can find almost all types of home filters they need, with outstanding filtration performance and at attractive prices. We have a 5 star rating through Amazon with over 10000 ratings.

Address

17910 Ajax Circle City of Industry, CA 91748
City of Industry, CA
91714 USA

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