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System Support Administrator

Eclipse IA
Remote, OR
  • Expired: 16 days ago. Applications are no longer accepted.
Job Description

Looking for a System Support Administrator (Remote) in either NJ or PA.

Our company is looking for a Systems Support Administrator (Remote) - This role will act as a point of contact for technology issues and support. They will be responsible for data gathering, troubleshooting and problem resolution. The Systems Support Admin will configure hardware and software for end users as needed. They will also partner with Collocations and 3rd party vendors to identify and develop long term solutions and make recommendations to senior management on software and infrastructure needs. The right candidate will be a self-starter and demonstrates initiative; they should work well on their own and as part of a team.

Responsibilities and essential job functions:

  • Provide remote technical support and solutions across multiple companies, networks and domains to end users. Resolve applications, networking, PC, and peripheral issues.
  • Responsible for hardware/software setup and configuration. This includes imaging laptops.
  • Microsoft Active Directory and Exchange management experience required. (Setting up new users, email accounts, distribution groups and OUs.)
  • Assist with maintaining and troubleshooting MS Windows Server 2008/2012/2016 and MS RDP Environment.
  • Purchase, track and maintain inventory of IT equipment
  • Administration of Voice and data communications
  • Maintain support documentation, including technical configuration information and process flows.
  • Resolve issues working with other System Support Admin team members and cross-departmental teams, application developers, vendors, network and database administrators.
  • Solve moderately complex problem situations and participate in the identification of opportunities for improvement to processes, procedures, or tools.
  • Ability to effectively prioritize and execute tasks in a fast pace and ever-changing environment.
  • Must be flexible - Willing to work on call after-hours rotation. Willing to do some travel.

Job Requirements:

3+ years working in a Help Desk or System Support Admin role

3+ years working with Active Directory (AD) and Microsoft Exchange

1-3 years’ Microsoft Office 365 management experience

1-3 years’ experience working with PowerShell

1-3 years’ experience working with Group Policy Management

Experience working with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access and Visio)

Ability to diagnose and resolve technical issues remotely and on-premises

Working knowledge of troubleshooting basic to complex hardware issues

Working knowledge of troubleshooting basic network (bandwidth/connectivity) issues

Excellent communication skills

Following Experience - A Plus!:

Knowledge of Cisco network appliances

Knowledge of VoIP phone products

A+, Network+, Security+, MCSE, MCITP, MCTS certified

Azure Administrator Associate certified

Equal Opportunity Employer| Drug Free Workplace| Must be able to work in the US

If you are looking to grow your career, love the action-packed nature of logistics and recruiting, it’s time to join our company. With a competitive salary and in-depth training program, our team members are rewarded for their hard work!

Company Description: Since 2003, Eclipse IA, a people logistics supply chain company, has helped clients – from Fortune 50’s to small start-ups – improve their supply chain performance by increasing productivity, reducing labor costs, minimizing safety risks, and improving quality.

Our team of employees are a critical part of our nation’s supply chain and logistics industry – assisting to move goods – from groceries to retail to ecommerce – and its’ thanks, in part, to our team, that the supply chain in North America is thriving.

Eclipse IA has corporate offices in Cherry Hill, NJ and Melbourne, FL. Our team works in approximately 150 client sites across the United States and Canada. With unprecedented growth in 2019 and 2020, doubling in size year after year, we will continue this trajectory again in 2021.

With a culture-first mentality, Eclipse IA is small enough to recognize the strengths and importance of each and every employee, and large enough to provide training programs, career progression, and innovative company-wide employee incentives and benefits to reward the accomplishments of each employee’s success!

Equal Opportunity Employer

Eclipse IA

Address

Remote, OR
USA

Industry

Technology

View all jobs at Eclipse IA