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Entry Level Customer Service Associate

Eclipse California Garden Grove, CA
  • Expired: 26 days ago. Applications are no longer accepted.

If you’re a good listener and problem-solver and love helping people, this is the job for you! On the Customer Service team at ECI you can combine these natural strengths with your tech-savvy skills to deliver innovative, individualized solutions that meet customers’ ever-changing needs. We take pride in helping people feel empowered to use their personal technology to the fullest potential every day, all while ensuring a world-class customer experience. It’s our customer-first culture that sets us apart.

Responsibilities:

As a confident, professional individual with a rich understanding of telecommunication technology and services, you will:

  • Deliver the ultimate customer experience
  • Create a welcoming and exciting environment
  • Introduce customers to the product, and promote service exploration
  • Ensure customer’s needs are met in a timely manner
  • Quickly and completely resolve customer issues
  • Deliver the ultimate one-on-one coaching experience to customers as you demonstrate product and accessory functionality
  • Demonstrate and educate them on a variety of technology solutions
  • Sell solutions and process customer applications
  • Contribute to the overall health and performance of our office by supporting daily business operations

Qualifications:

Are you a good fit for the Customer Service Representative Position?

  • A 2-year degree or at least 1 year of relevant work experience is preferred for this position.
  • Full time positions also require flexible schedule availability including evenings and weekends.

Additionally, the following skills and attributes will be integral to your success:

  • Excellent communication skills
  • Comfortable presenting to small and large groups
  • Passionate about teaching others
  • Passionate about technology
  • Resourceful
  • Motivated to learn
  • Comfortable in a fast-paced, dynamic environment
  • Exceptional relationship-building skills
  • Professionalism and poise

Eclipse California

Why Work Here?

Forward-Thinking Firm Focused on Development and Leadership in the Industry!

Eclipse California is a consulting and marketing services leader. We drive growth by training our people to conduct outreach that sparks consumer interest. Our workplace atmosphere supports the development of business experts with high expectations for excellence. Our professionals provide the power behind every victory. We reflect our people-first policy in all we do. Our diverse and talented group of associates combines their passions and skills seamlessly, aligning them with our firm’s core values. Thorough training and proven customer acquisition methods make everyone’s success possible. We work together to dim the chaos of the marketplace.

Address

Garden Grove, CA
USA

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