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Customer Service - Work from Home - Study Coordinator

Echo Project Management Group Inc. Chattanooga, TN
  • Expired: 26 days ago. Applications are no longer accepted.

We are seeking a Study Coordinator - Customer Service associate to join our team! You will perform activities in the recruiting department from recruiting new respondents for paid medical market research that have signed up to be called to sending confirmation emails to updating grids.

Responsibilities:

Responsible for the overall direction, coordination, implementation, execution, control and completion of specific paid medical studies as well as recruiting participants for paid medical studies that have signed up to be called

  • On the phone and computer most of the day
  • Screen and recruit potential study participants
  • Create Study Emails
  • Input data into grids
  • Execution of multiple studies simultaneously
  • Making outbound calls
  • Receiving inbound calls
  • Take prospective participants through a screener to determine if they qualify for research studies. NO COLD CALLING
  • Schedule qualified participants for the study they signed up for

Qualifications:

  • Great on the phone able to take and make inbound and outbound calls comfortably.
  • Outgoing & Professional
  • Self motivated
  • Home office (Echo will supply iPhone for calling)
  • Previous experience in recruiting a plus
  • Strong organizational skills
  • Thorough, efficient and detailed oriented
  • Excellent written and verbal communication skills
  • Legible handwriting
  • Proficient with Apple computers a plus
  • Experience with Mac office, Microsoft office, Adobe, Apple mail and Outlook
  • Knowledge / experience with scanning documents, replying / forwarding / attaching documents through email
  • Flexible schedule, able to work morning hours
  • Home office with quiet work environment
  • Must thrive under deadline driven schedules
  • Ability to track quotas
  • Problem solver
  • Able to be teachable and take directions
  • Able to obtain a good attendance record

Echo Project Management Group Inc.

Why Work Here?

Work from your home office, Fast paced growing company, Company cell phone provided, No Commuting, No cold calling

ECHO Project Management Group, Inc. was founded on passion. Passion for those with rare diseases, chronic health conditions and mental illness to REALLY improve the lives of hundreds of thousands of patients. With a vision to make a difference in the world of treatment options, we found ourselves determined to see the patient experience through their eyes. With a reputation for professionalism, hard work, attention to detail, determination, and a compassionate approach to all things medical, we offer services unmatched in the field of medical treatment research.

Address

Chattanooga, TN
USA