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Automotive Service BDC Representative 6660

EasyCare Recruiting Graham, NC
  • Expired: over a month ago. Applications are no longer accepted.

Automotive Service BDC Representative - County Ford

Do you have what it takes to excel in a fast-paced, high-volume sales environment? If so, the rewards can be outstanding! Our dealership is currently seeking highly motivated, results-driven BDC representatives for our Service Department.

Responsibilities and Requirements

  • Understand and implement dealership service processes
  • Maintain Customer Service Index (CSI)
  • Must be familiar with Client Relationship Management (CRM) software
  • Experience with Microsoft Word and Excel preferred
  • Required to have good phone etiquette and the ability to speak clearly and professionally
  • Receiving incoming customer phone calls and scheduling service appointments
  • Making daily outbound phone calls to schedule service appointments


  • Compensation is based upon performance
  • Hourly plus commission
  • Great benefits

Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. 


EasyCare Recruiting

Knowing that something had to be done about the negative connotation that was so readily associated with the car buying and servicing experience, Larry Dorfman set out to change the paradigm in 1984: create ultimate peace of mind with premier driver benefits, and superior customer satisfaction starting from the vehicle purchase, through the span of the vehicle ownership, and back to the next vehicle purchase. The idea soon turned into a business concept that worked, and in the early 1990’s, Automobile Protection Corporation (APCO) and its EasyCare brand became recognized on a national scale. Today, APCO Holdings, Inc., is a leading marketer and administrator of automotive aftermarket products sold throughout the United States. With more than 30 years of experience, we offer a full suite of driver F&I benefits, innovative dealer services and industry-leading customer service. We proudly hold an A+ rating from the Better Business Bureau, and our benefits are the industry’s only MOTOR TREND Recommended “Best Buy.” APCO Holdings’ majority shareholder is Toronto-based Ontario Teachers’ Pension Plan, Canada’s largest single-profession pension plan.


Graham, NC