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Automotive Internet Manager / BDC Manager 6766

EasyCare Recruiting Houston, TX
  • Expired: over a month ago. Applications are no longer accepted.

Automotive Business Development Center Manager / BDC Manager

Our Dealership has maintained our solid commitment to our customers and community, offering a wide selection of cars and trucks and no-hassle pricing. Our goal is to provide the best car buying and service experiences for our customers. We pride ourselves on being the most reliable and trustworthy Automobile dealer around.

What We’re Looking For:

Our growing Sales department is seeking an ambitious, goal oriented BDC Manager to join our team.

This position will be responsible for managing all aspects of the department including:  

  • supervising the handling of internet leads and inbound phone calls
  • customer retention, for both sales and service.


Responsibilities:

 

  • Create, maintain and measure the internet and business development processes (for both sales and service).
  • Cultivate engaged, intelligent and consistent staff
  • Attract potential clients and retain current clientele by answering product and service questions received via phone and/or internet
  • Contribute to high scores for the manufacturer’s customer satisfaction index (CSI)
  • Strive for continual improvement in the BDC and the company as a whole. Give recognition when it is earned
  • Hold yourself and others to high moral and ethical standards and conduct yourself with honesty and integrity

Qualifications:

 

  • Auto dealership sales, sales management or BDC Manager experience required
  • Superior communication skills, both oral and written
  • Must be detailed oriented
  • Strong email and phone presence is necessary
  • Exceptional leadership skills
  • Outstanding organizational skills
  • Ability to stay strong and calm in a stressful environment; must thrive under pressure

Compensation:

  • Compensation is based on experience
  • Great benefits

Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws. 

 

EasyCare Recruiting

Knowing that something had to be done about the negative connotation that was so readily associated with the car buying and servicing experience, Larry Dorfman set out to change the paradigm in 1984: create ultimate peace of mind with premier driver benefits, and superior customer satisfaction starting from the vehicle purchase, through the span of the vehicle ownership, and back to the next vehicle purchase. The idea soon turned into a business concept that worked, and in the early 1990’s, Automobile Protection Corporation (APCO) and its EasyCare brand became recognized on a national scale. Today, APCO Holdings, Inc., is a leading marketer and administrator of automotive aftermarket products sold throughout the United States. With more than 30 years of experience, we offer a full suite of driver F&I benefits, innovative dealer services and industry-leading customer service. We proudly hold an A+ rating from the Better Business Bureau, and our benefits are the industry’s only MOTOR TREND Recommended “Best Buy.” APCO Holdings’ majority shareholder is Toronto-based Ontario Teachers’ Pension Plan, Canada’s largest single-profession pension plan.

Address

Houston, TX
USA

Website