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Automotive Business Development Center Representative / BDC Rep 6865

EasyCare Recruiting Tysons Corner, VA
  • Posted: 25 days ago
  • Other

Business Development Center Representative BDC Rep - Sheehy Infiniti of Tysons

Our dealership has an immediate opening for a BDC Rep. We offer you a professional working environment where we pay our employees well to treat our customers well!  

Essential duties and responsibilities include the following. Other duties may be assigned.

  • Answer ALL incoming phones calls and schedule a sales appointment
  • Answer ALL internet inquiries and schedule an appointment 
  • Log all customer comments into our CRM
  • Confirm scheduled appointments
  • Re-schedule "no show" customer appointments 
  • Follow-up with sales consultants to find out outcome of kept appointments and do any necessary follow-up as needed.  
  • Purify and update customer changes in database
  • Notify necessary departments to inform of appointments set
  • Forward ANY customers concerns to the correct department Manager and follow-up

Job Requirements:

  • Pleasant and engaging phone persona 
  • Dealership experience preferred
  • Call Center experience a plus
  • Team-oriented​
  • Submit to and successfully complete background check and pre-employment drug test
  • Valid driver's license with good driving record

EasyCare Recruiting

Knowing that something had to be done about the negative connotation that was so readily associated with the car buying and servicing experience, Larry Dorfman set out to change the paradigm in 1984: create ultimate peace of mind with premier driver benefits, and superior customer satisfaction starting from the vehicle purchase, through the span of the vehicle ownership, and back to the next vehicle purchase. The idea soon turned into a business concept that worked, and in the early 1990’s, Automobile Protection Corporation (APCO) and its EasyCare brand became recognized on a national scale. Today, APCO Holdings, Inc., is a leading marketer and administrator of automotive aftermarket products sold throughout the United States. With more than 30 years of experience, we offer a full suite of driver F&I benefits, innovative dealer services and industry-leading customer service. We proudly hold an A+ rating from the Better Business Bureau, and our benefits are the industry’s only MOTOR TREND Recommended “Best Buy.” APCO Holdings’ majority shareholder is Toronto-based Ontario Teachers’ Pension Plan, Canada’s largest single-profession pension plan.

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