Business Development Center Representative BDC Rep - Sheehy Infiniti of Tysons
Our dealership has an immediate opening for a BDC Rep. We offer you a professional working environment where we pay our employees well to treat our customers well!
Essential duties and responsibilities include the following. Other duties may be assigned.
- Answer ALL incoming phones calls and schedule a sales appointment
- Answer ALL internet inquiries and schedule an appointment
- Log all customer comments into our CRM
- Confirm scheduled appointments
- Re-schedule "no show" customer appointments
- Follow-up with sales consultants to find out outcome of kept appointments and do any necessary follow-up as needed.
- Purify and update customer changes in database
- Notify necessary departments to inform of appointments set
- Forward ANY customers concerns to the correct department Manager and follow-up
- Pleasant and engaging phone persona
- Dealership experience preferred
- Call Center experience a plus
- Submit to and successfully complete background check and pre-employment drug test
- Valid driver's license with good driving record