Customer Service Representative
Eastern Propane Rochester, NH
- Expired: June 17, 2020. Applications are no longer accepted.
Eastern Propane & Oil is looking for a highly motivated candidate to fill a regular Full-Time Customer Care Representative position in our Rochester, NH office.This position requires a team player who will assist others and is responsible for efficiently providing solutions to customer questions, concerns and inquiries through a positive and respectful dialogue. Ability to multi-task and effectively manage customer calls and other administrative responsibilities is essential.BenefitsCompany Paid Health, Dental, Short Term Disability and Life Insurance.Voluntary Life, Long Term Disability, Accident Death and Vision Insurance.Paid Parenting Leave.Paid Vacation.Paid Holidays.Tuition Reimbursement.401-K with 5% match.Employee discounts on fuel, appliances, and service.Opportunity for growth.Apply Today.Essential Functions:Accurately and appropriately manage and respond to customer questions, concerns and inquiries.Provide customer with requested information by using... application software or other appropriate means, and assist customer to achieve total satisfaction.Prepare documentation for data entry, perform data entry including entering customer information into computer system, such as charges or credits on customer accounts.Interact with customers and co-workers in a respectful and courteous manner and maintain confidentiality of all customer information.Be receptive to and competently use new technologies.Regular attendance and punctuality adherence to a schedule that meets the needs of the department which increase on a seasonal basis..Other duties as assigned.Minimum Requirements:Experience: 2-3 years of telephone Call Center experience.Reliability and exceptional customer service skills.Highly organized with strong problem-solving skills.Demonstrated ability to perform multiple tasks.Complete work assignments accurately and timely.Maintain a clean and organized work area.If you enjoy a fast-paced, dynamic work environment, are a great communicator, computer proficient and detailed oriented, we are interested in speaking with you
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