Skip to Main Content

Trending keywords

Popular titles

Top companies

Call Center Representative with Sales Experiencie

Eastern Medical Center Corp
Miami, FL
Expired: over a month ago Applications are no longer accepted.
  • Full-Time
Job Description


  • Take patient calls and provide accurate, satisfactory answers to their queries and concerns.

  • Guide callers through problem solving, insurance assistance, co-pay, deductible, type of appointments, and any other concerns or requests the patient may need.

  • De-escalate situations involving dissatisfied patients, offering patient assistance and support.

  • Call patients to inform them about the company's new services, benefits and products.

  • Guide callers through troubleshooting, navigating the company site or using the products or services.

  • Collaborate with other call center professionals to improve patient service.

  • Help to train new employees and inform them about the company's patient management policies.


Primary function:


The call center representative is an integral member of the patient capture and retention team. Serves as the primary point of contact for prospective patients. The Representative will work to guarantee the adequate and timely conversion of direct and referenced incoming calls through different routes.




Under the immediate supervision of the call center manager, the call center representative is responsible for helping callers through the intake and retention process in a timely and accurate manner



  • Excellent interpersonal skills.

  • Confidence and knowledge.

  • Sales experience.

  • Knowledge of computer systems.



  • English (Required)

  • Spanish (Required)

Required Education and Experience:

  • High School graduate or equivalent.

  • Bachelor is a plus


Work Authorization (Required)


Eastern Medical Center Corp

Miami, FL



Explore similar jobs

More Jobs Like This
  • Report Job

Get fresh Call Center Representative with Sales Experiencie jobs daily straight to your inbox!

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.