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Customer Service Associate

Eastern Leaf Inc Chino ,CA
  • Posted: 15 days ago
  • $15 Hourly
  • Part-Time
Job Description

We are seeking a Customer Service Associate to join our team! You will be responsible for helping customers by answering incoming phone calls, taking orders, answering customer questions, providing product and service information.

Responsibilities:

  • Handle customer inquiries and complaints
  • Process phone orders
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
Eastern Leaf is a catalog and online retailer of Zen gardening, home and lifestyle products including bonsai trees, terrariums, lucky bamboo, money trees, orchids, tea, apothecary, and home decor products.

Eastern Leaf Inc

Why Work Here?

A fun family orientated company with room for growth.

Eastern Leaf is a catalog and online retailer of Zen gardening, home and lifestyle products including bonsai trees, terrariums, lucky bamboo, money trees, orchids, tea, apothecary, and home decor products.

Address

Chino, CA
USA

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