Skip to Main Content
← Back to Jobs

Customer Service Representative

East West Bank San Francisco, CA
  • Posted: October 13, 2017
  • Full-Time

For more than 40 years, East West Bank has served as a pathway to success. With over 130 locations across the U.S. and Greater China, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities. Our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, technology, and aviation help build sustainable businesses and expand our employees' potential for career advancement.
Headquartered in California, East West Bank (Nasdaq: EWBC) is a top performing commercial bank with an exclusive focus on the U.S. and Greater China markets. With assets of $37.7 billion, we're currently ranked among the 30 largest banks in the U.S. and top 5 in "America's 100 Best Banks" by Forbes, a list where we've consistently been in the top 15 since 2010. With a strong foundation, an enterprising spirit and a commitment to absolute integrity, East West Bank gives people the confidence to reach further.

Key Responsibilities
+ Cash checks and process deposits, withdrawals, transfers, and loan payments
+ Document larger deposits using Currency Transaction Reports
+ Identify and sell East West Bank products and services that meet customers' needs
+ Address customer questions/concerns and refer to appropriate internal resources for resolution
+ Identify fraudulent activity to prevent potential losses to the Bank
+ Develop new customer relationships and open new accounts for customers
+ Perform other duties as assigned

Qualifications
+ High school diploma or general education degree (GED)
+ 1 year of recent customer service experience
+ 1 year of recent cash handling experience
+ Excellent customer service skills
+ Proficiency in Microsoft Word and Excel
+ Must have reliable transportation
+ Must be able to work on weekends
A conviction is not an absolute bar to employment. Factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered in all employment decisions. Additionally, it's the bank's policy to only inquire into a candidate's criminal history after an offer has been made. Federal law prohibits banks from employing individuals who have been convicted of, or received a pretrial diversion for, certain offenses.

Requisition ID: 2019-6390
Street: 498 Clement Street

East West Bank

Address

San Francisco, CA
94103 USA

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.