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Substance Abuse Program Manager for Homeless Individuals

East Oakland Community Project Oakland, CA
  • Posted: over a month ago
  • $60,000 to $65,000 Annually
  • Full-Time
  • Benefits: Medical, Dental

The East Oakland Community Project (EOCP) seeks qualified applicants who will lead and manage it Substance Abuse Program for the homeless. The Substance Abuse Program Manager ensures the coordination of substance abuse counseling services for EOCP residents living with addictions and HIV/AIDS, including the provision of individual counseling and facilitation of on-site recovery groups. This position works with residents who are referred for services to assist them with on-site counseling services and linkages to community services so they can achieve housing stability. This position works closely with a Case Manager and a part-time Outreach/Health Coach to ensure that contractual goals and objectives are met. The Substance Abuse Program Manager works closely with entire Crossroads' shelter Case Management team to provide group counseling support to all clients seeking sobriety.

The Substance Abuse Manager is responsible for conducting support groups that include a larger client population. Groups should occur during the day and evenings to ensure that scheduling meets client needs.


Service Delivery

  • Makes sure that newly referred residents receive scheduled appointments within first three days of referral.
  • Ensures that each resident receives an assessment of mental health and substance abuse needs within seven days of initial contact.
  • Develops a recovery service plan within the first two weeks of initial contact for all residents participating in the program
  • Guarantees that all residents are provided on-going support and referrals, via individual counseling sessions.
  • Conducts weekly individual counseling sessions.
  • Leads weekly recovery groups
  • Connects exiting residents to long-term support and recovery services prior to program exit via referrals to community based service providers.
  • Ensures that recovery groups are supportive and focused on recovery strategies and are well planned.


  • Documents all individual counseling sessions via progress notes and client contact logs.
  • Makes sure that all groups are documented properly, via sign-in sheets.
  • Ensures that outside-agency referrals are documented and verifiable with supporting documentation.
  • Responsible for maintaining current statistical information and tracking logs for reporting purposes.
  • Complete all required funder tracking logs and reports (e.g. HOPWA tracking logs and Caper reports)
  • Complete all required HMIS requirements.
  • Responsible to gather statistical data for program grants reporting
  • Enter required information into database with under the direction of the EOCP Quality Assurance Manager.
  • Manage administrative communication with funders as it affects training, program services, reporting, and meetings.
  • Responsible for arranging and ensuring that NA/AA groups receive the administrative support and structure needed to serve client needs.
  • Invites guest speakers to present to client support groups and staff as needed and as available.


  • Provides ongoing supervision and training of part-time HIV/AIDS Outreach Health Coach
  • Ensures that Outreach results in HOPWA beds are filled to capacity or near capacity
  • Responsible for ensuring that the team supports HOPWA clients in their efforts to achieve sobriety, housing stability and personal growth.


  • Promote a healthy living environment for residents by modeling a positive, professional demeanor.
  • Promote a healthy work environment for team members by modeling a positive, professional attitude at all times.

Other duties as assigned


  • CADAC (California Administration of Drug and Alcohol Certification)
  • 5 years experience working with individuals and families with substance abuse and mental health issues
  • 3-5 years of program management and staff supervision/training experience
  • Experience working in a multi-cultural and supportive housing setting
  • Must be compassionate and have strong knowledge of the dynamics of homelessness, substance abuse and mental health
  • Excellent oral and written communication skills
  • Must be thorough, well organized and competent in managing detailed case files and tracking systems
  • Competent computer skills and knowledgeable in accessing the internet

EDUCATION and/or EXPERIENCE: CADAC and 5 years experience working with low income individuals and families with substance abuse and mental health issues. Additionally, 3-5 years of program management and staff/supervision and training experience.

LANGUAGE SKILLS: English, second language, especially Spanish or American Sign Language, a plus


REASONING ABILITY: Must have the ability to utilize good judgment and make sound decisions when interacting with residents and staff members. Good sense of personal limitations and ability to maintain professional boundaries.

COMPUTER SKILLS: Working knowledge of Word and Excel programs and demonstrated ability to access and navigate the internet.

CERTIFICATES, LICENSES, REGISTRATIONS: CADAC (California Administration of Drug and Alcohol Certification), California driver’s license and insurance.

PHYSICAL REQUIREMENTS: This position requires the ability to sit for the majority of the work shift. Good listening skills are required. Annual tuberculosis screening required. Must be ambulatory.

WORK ENVIRONMENT: This job requires employee’s to work in an office environment with clinical space. The lighting system used in the building is fluorescent lights.

East Oakland Community Project

Why Work Here?

Awesome mission, busy work-place with lots of room for growth! Excellent benefit package.

Founded in 1990, EOCP is a dynamic and growing organization that provides safety net and rapid re-housing services to a diverse base of homeless individuals in Alameda County, including single adults, families, young adults, seniors and people living with HIV/AIDS.


7515 International Boulevard, Oakland, CA 94621
Oakland, CA

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