The East Oakland Community Project (EOCP) is seeking qualified Outreach/Housing Specialists who will work for the Oakland Together for Vets Collaborative (OTVC). The Outreach/ Housing Specialist functions as part of a dynamic team engaged in creating an array of supportive services to assist homeless veteran singles and families achieve independence. This position conducts outreach to identify and recruit at-risk and homeless veterans into OTVC services. The position also advocates for veterans seeking to find permanent, affordable housing by building relationships with private property managers and nonprofit housing providers that can offer stable permanent housing opportunities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Attend and participate in all required staff meetings, weekly supervision meetings and in-service trainings;
- Write progress reports and maintain statistics on client activities;
- Coordinate with OTVC staff to share housing information, referral and other relevant resources.
- Conduct outreach and screening to homeless veterans at VA clinics, public dining programs, one-stop employment centers, Homeless Court, community colleges and other locations in the Oakland area;
- Connect at-risk or homeless veterans to case management services;
- Establish working relationships with local landlord/real estate associations to access market rate housing resources;
- Conduct outreach to local public housing authorities and other subsidized housing entities in the Bay Area to maintain up-to-date information on vacancies and application requirements;
- Develop contacts with local church groups and other non-profit organizations who offer alternative affordable housing options in the local real estate market;
- Establish relationships with other housing advocates in the Bay Area.
- Maintain confidentiality in all matters pertaining to veterans and their families;
- Use interviewing techniques and other problem-solving skills to assess veteran housing issues and needs;
- Escort veterans to various housing appointments, as needed;
- Provide support to veterans in filling out housing applications and other relevant materials;
- Assist veterans in contacting and negotiating with potential landlords;
- Inspect apartment or other housing alternatives with veteran(s) prior to signing a lease to determine habitability and fairness of the lease requirements;
- Identify/provide non-monetary support including furniture, appliances and household items for veterans moving into permanent housing;
- Provide after-care services in the veteran’s home to ensure they remain in a stable housing situation;
- Perform other duties, as assigned.
- Coordinate housing information and services with the Case Managers, Employment Specialist, and Subsidy Coordinator, Rep. Payee Specialist to ensure a comprehensive approach to Veteran needs.
- Set up and maintain well-organized housing files including information on housing providers, application materials, repair request forms, etc.
- Compile and maintain program/housing resource files and/or a database containing current listings of market-rate and subsidized permanent housing resources in Alameda and surrounding Bay Area counties as well as out-of-area housing options;
EDUCATION AND EXPERIENCE
- Bachelor of Arts degree preferred or equivalent work experience
- At least two years experience working as an outreach worker or housing advocate with high risk, low income families or individuals; Veteran families preferred
- Experience working with individuals from diverse ethnic backgrounds;
- Knowledge of local market rate and subsidized housing resources in the Bay Area and other areas in California and adjacent states;
- Basic counseling and interviewing techniques;
- Excellent organizational and time management skills;
- Demonstrated ability to maintain organized files;
- Ability to produce well-written reports, memos and other correspondence in a timely fashion;
- Ability to work effectively with a team of other professionals and coordinate services/activities with each member, as needed;
- Excellent verbal and written communication skills
- Ability to speak clear, concise English;
- Spanish or sign language as a second language is preferred
- Strong basic math skills required at least at the high school level
- Must be able to perform mathematical calculations with a high degree of accuracy
- Must be able to exercise good judgment while addressing those obstacles or barriers that prevent Veterans from clarifying their housing goals
- Must exhibit good critical thinking skills to be used to solve problems
- Ability to use Microsoft Office Suite to perform key job duties is required
CERTIFICATES, LICENSES, REGISTRATIONS
- Must have current CPR and Basic First Aid certificates
- Valid California driver’s license, insurance and access to an automobile. Proof of insurance and auto registration required
- Must be able to dress neatly with a professional appearance when reporting to work
- This position requires an annual tuberculosis test
- Must be able to work under stressful conditions
WORK ENVIRONMENT: The position requires an ability to work in a diverse and stressful environment with families that have multiple issues. Work schedules are flexible according to facility and Veteran needs and can include night and weekend hours. Punctuality and good attendance is required to be successful in this work environment. The Outreach/Housing Specialist must be willing to travel through-out the Bay Area.
East Oakland Community Project
Why Work Here?Founded in 1990, EOCP is a dynamic and growing organization that provides safety net and rapid re-housing services to a diverse base of homeless individuals in Alameda County, including single adults, families, young adults, seniors and people living with HIV/AIDS.
Awesome mission, busy work-place with lots of room for growth! Excellent benefit package.