The East Oakland Community Project (EOCP) is seeking qualified applicants with extensive experience working as a Job Developer/Employment Specialist with low income and/or homeless individuals/families in it is Oakland Together for Vets Collaborative (OTVC) of Family Matters shelter program. The primary role of the Employment Specialist is to identify and cultivate employment opportunities for Veterans or homeless families in transitional and career path jobs in the transportation/trade and logistics industries and green related industries, and to develop and maintain ongoing relationships with employers, labor unions and other stakeholders involved in these industries.
The Employment Specialist activities involve working with other staff and clients; engaging employers and clients at employment sites.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- conduct on-going outreach and cultivation of trade and logistic employers.
- Work with staff to develop marketing materials and strategies for the cultivation, solicitation and marketing of the programs and its clients to employers.
- Develop a working understanding of ITA, Community College, ETP and other training resources to incorporate the use of these into their work with employers, including assistance for employers with internal retraining or skills upgrade needs in their incumbent workforce.
- Develop methods for projecting and identifying upcoming labor needs and trends of individual employers, specific labor market sectors, as well as the East Bay/Bay Area region in general.
- Work with the program and its partners to develop a job placement system which responds to the needs of both the agency’s job seekers and employers-- their requirements as well as their motivations--and which enables agency and its partners to provide the maximum possible job opportunities for its job seekers.
- Work with staff to develop and implement client job retention and tracking systems, including the establishment of standards and methods for staying in touch with employers and their new hires, and to respond quickly and helpfully to issues that arise after placement. And to develop methods for insuring timely follow up of employer contacts and follow through on commitments made.
- Assist other staff and its partners in developing ongoing assessment methods and tools to gauge and monitor each client’s training readiness, job readiness, and job retention progress.
- Assist other staff and its partners to create and develop job readiness services for job seekers.
- Provide homeless Veterans or homeless families with job development case management
- Develop and facilitate job readiness groups with program participants.
Must have previous experience in one or several of the following areas:
- 3-5 years direct experience related to employment or sales/services in the transportation, trade and logistics industry, or green related sectors, or
- Working in either in job development, employment/career advisement, and/or human resources.
- Must demonstrate an ability to work well independently, manage multiple tasks and demonstrate appropriate professional boundaries.
- BA/BS in human resources, business administration, sociology, psychology, community development or related fields, OR
- Equivalent life/work experience.
Skills and Abilities
- Knowledge of transportation, trade and logistic industries or green industries.
- Demonstrate job development skills including an ability to seek out appropriate job placement opportunities, as well as show ability to market placement ready clients to employers.
- Ability to listen actively, provide services with integrity and provide attention to the needs, educational and career goals of the job seeker population
- Extensive experience in building ongoing partnerships with employers
- Demonstrate the ability to work constructively with colleagues and a wide range of stakeholders.
- Minimum 3 -5 years providing job development services to low-income, high risk, homeless families and individuals including Veterans; preferred
- Demonstrated expertise in developing and implementing program evaluations including research tools, data collection and analysis and report writing
- Excellent organizational and time management skills
- Ability to handle a variety of complex tasks
- Demonstrated ability to maintain a calm demeanor and communicate effectively with individuals (verbal and written)
- Ability to use conflict-resolution skills to de-escalate volatile situations with irate individuals
- Must have excellent communication and written skills
- Must be able to facilitate meetings and trainings for job seeking clients
- Ability to speak clear, concise English
- Strong basic math skills required at the college level
- Must be able to perform mathematical calculations with a high degree of accuracy
- Must exhibit good critical thinking skills to be used to solve complex problems
- Ability to establish a set of priorities based on identification of the most critical or outstanding issues
- Ability to see the “big picture” while paying attention to details
- Must be able to exercise good judgment while monitoring residents’ adherence to program guidelines and de-escalating conflicts
- Proficiency in using computer software to carry out tasks. Knowledge of Word, Excel, database programs, the internet, e-mail is required.
CERTIFICATES, LICENSES, REGISTRATIONS
- Must have current CPR and Basic First Aid certificates
- Valid California driver’s license, insurance and access to an automobile. Proof of insurance and auto registration required.
- This position requires an annual tuberculosis test
- Must be able to work under stressful conditions
WORK ENVIRONMENT: The position requires an ability to work in a diverse and stressful environment with families that have multiple issues. Work schedules are flexible according to facility and client needs.