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Customer Service Representative

Earthing Palm Springs, CA
  • Expired: over a month ago. Applications are no longer accepted.

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services
  • Process customer orders / returns over the phone

Qualifications:

  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Proficient in Word, Excel, Outlook
  • Zendesk - Preferred
  • Locate - Preferred

Earthing

Why Work Here?

Great company that connects us to Nature, as Nature is the ultimate source of health and healing!

Earthing is a fast-growing movement based upon the discovery that connecting to the Earth’s natural energy is essential for vibrant health. Connecting to the Earth is easy and can be done outdoors by walking barefoot on the Earth's natural surfaces or indoors with one of our Earthing products. Compensation will be based off of experience.

Address

72320 Manufacturing Rd Thousand Palms, CA 92276
Palm Springs, CA
USA

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