We are looking for a positive up-beat person with a great phone demeanor to join our call center team to ensure that all call center responsibilities are consistently met with the highest standards to ensure patient satisfaction.
Primary Call Center Responsibilities
- Answer and manage all incoming calls, voicemails and general office emails
- Schedule patient appointments and maintain daily clinical schedule
- Complete insurance benefits checks and confirm eligibility
- Communicate with patients of upcoming or past appointments
- Maintain 5-Star phone certification
You will be provided with the tools and training you need for success in a fun fast paced environment. If you are interested in pursuing this opportunity we would love to hear from you.