Customer Service Representative - High Paced Call Center Environment
EXPRESS FLOORING Phoenix, AZ
- Posted: over a month ago
- $40,000 to $50,450 Yearly (plus commission)
- Benefits: medical
We are one of the fastest growing floor covering companies in the nation. We specialize in all types of flooring including carpet, tile, laminate, wood, vinyl, stone and much more. YOU DO NOT NEED ANY FLOORING RELATED EXPERIENCE TO BE SUCCESSFUL IN THIS POSITION!
We are looking for Professional, Charismatic, and Friendly individuals to join our Happy Home Family. Only those who enjoy being on the phone and helping customers should apply. We maintain a positive, happy hearted, efficient work environment. You will assist customers by setting appointments, providing product and service related information, forwarding customers to other business units, and addressing questions or concerns in a helpful and professional manner.
About the Job:
- Ability to speak clearly over the phone with a positive and upbeat personality.
- Schedule successful appointments with qualified client.
- Create new and maintain existing client accounts by accurately recording account information and correspondence details.
- Contribute to team effort by accomplishing department goals as needed.
- Recommend process improvements.
- Other duties as assigned.
- Basic organization skills.
- Strong typing and data entry skills.
- Excellent professional verbal and written communication.
- Ability to deal patiently with problems and complaints and remain courteous when faced with difficult or upset callers.
- Ability to work independently within specified time constraints.
- Familiarity with working in a high volume call center environment is a plus.
- Fluent in English with a clear and pleasant speaking voice. Bi-lingual is a plus.
Phoenix 43rd Ave & Washington Street.
40 hours per week with opportunities for OVERTIME
Holidays & Weekends based on Business Needs.
We look forward to hearing from you!
Unlimited financial and career growth opportunities exist for the right individuals.
EXPRESS FLOORINGWhy Work Here?
UNLIMITED OPPORTUNITIES TO GROW AND EXPAND YOUR CAREER!
This is your chance to join the most dynamic in home sales organization in the flooring industry. Unlimited financial and career growth opportunities exist for the right individuals.
4110 W Washington StreetPhoenix, AZ